Jaxon Crinklaw
SpartanNash
Council Bluffs,IA
2
years of professional experience
Dedicated retail professional with strong customer service skills. Known for problem-solving abilities and building rapport with customers to enhance satisfaction and loyalty.
Work History
Retail Worker
1 Year 8 Months- Assisted customers with product selection and inquiries, enhancing shopping experience and satisfaction.
- Trained new staff on operational procedures and customer service standards, fostering team cohesion.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Answered questions about store policies and addressed customer concerns.
- Worked effectively in fast-paced environments.
- Assisted customers with inquiries and product information to enhance satisfaction.
- Maintained clean and organized workstations, adhering to company policies for cleanliness and organization.
Customer Service Representative
1 Year 8 Months- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed order processing and ensured timely resolution of discrepancies.
- Implemented feedback processes to enhance service quality and customer satisfaction.
- Assisted in training new team members on customer service protocols and systems.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Fostered positive customer service culture within a team which led to higher customer satisfaction rates.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
Deli Clerk
1 Year 8 Months- Prepared and packaged deli products while maintaining high standards of food safety and hygiene.
- Assisted customers with product selection, answering inquiries about ingredients and preparation methods.
- Provided exceptional customer service, building rapport to enhance the shopping experience in the deli section.
- Trained new staff on operational procedures, promoting consistency in service delivery and food handling practices.
- Greeted customers at the counter to fulfill requests and answer questions.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Education
No Degree
Skills
Point of sale systems
Register operation
Customer service
Customer assistance
Inventory management
Multitasking
Time management
Product restocking
Product labeling
Product labeling
Ability to lift 40 pounds
Merchandising techniques
Stock management
Customer engagement
Dependable and accountable
Physical stamina
Timeline
Retail Worker
SpartanNash
02.2025 - CurrentRead More
Customer Service Representative
SpartanNash
02.2025 - CurrentRead More
Deli Clerk
SpartanNash
02.2025 - CurrentRead More
Abraham Lincoln Highschool
No Degree
Read More