Jaxon Jacobs
Elkhart,IN
Summary
Driven and skilled Service Technician Apprentice from Hoosier Crane, adept in diagnostic testing and customer service. Excelled in diagnosing and repairing electrical and mechanical systems, enhancing equipment usability by developing technical documentation. Proven track record in improving customer satisfaction through quick, professional responses and effective problem-solving.
I felt most comfortable in the shop/manufacturing department
Overview
3
3
years of professional experience
1
1
Certification
Work History
CNC Machine Operator
Genisis Products
02.2025 - Current
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
- Reduced material waste through precise programming of CNC machines for accurate cutting and milling operations.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
- Maintained tight tolerances with design specifications.
- Trained and coached new team members on proper machine set-up procedures.
- Input instructions to program CNC machines to control machine movement and produce parts to specification.
- Moved finished work to correct staging area for disposition.
- Learned and followed safety procedures to keep machines operated safely and prevent accidents.
- Kept accurate operating records by documenting machine usage, production numbers and any issues that arose.
- Helped maintain inventory by tracking materials and tools to keep resources readily available and easily accessed.
- Completed projects within tight deadlines by prioritizing tasks strategically and working efficiently under pressure.
- Improved workplace safety, conducting regular inspections and promptly addressing any hazards or mechanical issues.
- Exceeded productivity targets consistently, skillfully managing time and workload to achieve outstanding results.
- Performed accurate Type tool changes and offsets.
- Troubleshot technical issues effectively, minimizing disruptions to production schedules and maintaining high levels of output.
- Supported quality control and inspection processes to promote production of quality products.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Mentored junior operators, sharing knowledge of CNC operations and best practices for safe, efficient performance.
- Completed manual adjustments and tooling changes in absence of automatic programming.
- Performed periodic maintenance and repairs on CNC machines.
- Inspected parts to meet customer specifications and quality standards.
- Detected malfunctions and control errors by monitoring machine operation and checking completed pieces.
Service Technician Apprentice
Hoosier Crane
Elkhart Indiana
06.2022 - 07.2024
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Evaluated systems according to predetermined checklist and noted issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Diagnosed and repaired hardware, software and network issues to mitigate disturbances.
- Developed user manuals and technical documentation to increase usability.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Education
Manufacturing
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Appliance Installation
- Diagnostic Testing
- Mechanical Aptitude
- Lockout and tagout procedures
- Power Tool Operation
- Time tracking
- Customer Service
- Regulatory Compliance
- Technical Support
- Quality Assurance
- Heavy Lifting
- Safety Procedures Adherence
- Valid Driver's License
- Mechanical abilities
- Electrical Systems
- Diagnostics expertise
Accomplishments
Completed my industrial motor class at ivy tech along with my basic electrical
Certification
Osha 30, cpr,
Timeline
CNC Machine Operator
Genisis Products
02.2025 - Current
Service Technician Apprentice
Hoosier Crane
06.2022 - 07.2024
Manufacturing
Ivy Tech Community College of Indiana