Jaxon Peterson

Gator's Grill & Spirits

Burlington

09.2024 - 04.2025

Took reservations over phone and in person.
Provided customers with accurate wait times and monitored waiting list.
Greeted guests upon arrival and provided them with menus.
Managed dining room layout to maximize efficiency of staff members.
Resolved conflicts between customers when necessary.
Assisted other departments when needed such as bussing tables or delivering food orders.
Contributed to team efforts by accomplishing related tasks as needed.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Assisted servers in seating guests by escorting them to their tables.
Provided excellent customer service by anticipating customer needs.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Greeted guests and gathered information to seat groups or place on waitlist.
Accommodated guests with children and special needs to promote comfortable dining experience.
Greeted incoming guests to escort to assigned dining area and present menus.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Monitored dining area to assess server capacity and estimate wait times.