Proven Shift Manager with strong communication and leadership skills. Expertise in training staff, ensuring compliance, and enhancing customer satisfaction through effective problem-solving.
Overview
4
4
years of professional experience
Work History
Shift Manager
Jimmy John's
Carol Stream, IL
08.2022 - Current
Trained new employees on food preparation and customer service standards.
Ensured compliance with health and safety regulations during shifts.
Resolved customer complaints and ensured satisfaction through effective communication.
Assisted in developing promotional strategies to enhance customer engagement.
Managed daily cash intake by counting out registers and tabulating profits.
Helped employees accomplish tasks during peak periods.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.