Hi, I’m
JAXON HALL
West Jordan,UT
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
years of professional experience
1
Certification
Work History
Woodside HomesSalt Lake City, UT
IT System Admin I
07.2021 - Current
Job overview
- Assisted in troubleshooting hardware and software issues on desktops, laptops, mobile devices, and printers.
- Travel to various offices out of state to train new team members on the position and guide them through their tasks.
- Managed Helpdesk in both assigning/resolving tickets and through creating workflows to manage auto-assignment of tickets and various processes
- Use Active Directory and Microsoft Azure to assign users to appropriate access groups.
- Use Microsoft Intune to create and deploy applications, manage user devices, and deploy devices through Autopilot.
- Helped in the rollout of Apple devices by helping configure deployment profiles in Addigy MDM
Ogden Regional Medical CenterOgden, UT
REGISTRAR
06.2016 - 07.2021
Job overview
- Verify and update patient information
- Trained junior staff on office procedures and regulatory requirements
- Verified paperwork accuracy and checked for completion prior to processing
- Work with patients to receive financial assistance as it is needed.
Weber State University
PROCTOR
09.2014 - 06.2016
Job overview
- Monitor students while they take their tests to ensure academic honesty
- Answer student questions regarding parameters of testing center and the test directed by professor
- Take lead of a testing center when the supervisor leaves
- Assisted faculty with setting up tests and coordinating test spaces.
Goldenwest Credit Union
BANK TELLER
09.2013 - 09.2014
Job overview
- Upheld strict financial controls by keeping funds secure and accurately transferring monies
- Provide excellent customer service
- Withdraw/deposit money per member needs
- Cross-sell products to members.
Education
Weber State University
Associates of Applied Science from General Studies
University Overview
Status: 04/2018
Skills
- Windows 10/11
- Networking Basics
- Helpdesk Management
- Design, Quote, and Built Computers
- ITIL and Customer Service Basics
- Hardware & Software Install and Troubleshooting Experience
- Mobile Device Repair
- Application Support
- Software Installation
- Technical Support
- Hardware Diagnostics
- Hardware Upgrades
- Microsoft Office Suite
- HTML & CSS Basics
- Logging Support Tickets
- Help Desk Software
- Providing Customer Support
- Equipment Purchasing
- Microsoft Azure
- Microsoft Intune
- Autopilot
- Active Directory
Certification
TestOut IT Fundamentals Pro
Timeline
IT System Admin I
Woodside Homes
07.2021 - Current
REGISTRAR
Ogden Regional Medical Center
06.2016 - 07.2021
PROCTOR
Weber State University
09.2014 - 06.2016
BANK TELLER
Goldenwest Credit Union
09.2013 - 09.2014
Weber State University
Associates of Applied Science from General Studies
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