Jaxon S. Alvrez
Chicago,IL
Summary
Experienced with years of customer relationship management in multiple industries to ensure high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty and team efficiency. With a proven track record of effectively collaborating with team members to achieve company objectives and goals, while maintaining a positive work environment.
Overview
2027
2027
years of professional experience
Work History
0311 Infantry Rifleman
United States Marine Corps
- Operated and maintained various weapons systems to ensure optimal functionality during operations.
- Collaborated with team members to execute strategic maneuvers in challenging environments.
- Trained junior Marines on combat techniques and safety protocols, enhancing team readiness.
- Implemented safety procedures, reducing incidents during training exercises and operational deployments.
- Led small unit tasks, fostering teamwork and improving overall mission efficiency in diverse conditions.
- Deployed on 2 separate occasions
Driver and Installer
Abt Electronics LLC
Glenview, IL
08.2022 - Current
- Deliver and install household appliances to large scale commercial construction projects. As well as residential and private residence
- Navigate through busy construction sites while communicating with General Contractors to ensure the safe and efficient delivery of every appliance.
- Responsible for the complete installation of household appliances delivered to job site. Projects can include up to 720 different kitchen appliances and can take upwards of 6 months-1 year to complete.
- Responsible for keeping records and notations of any discrepancies with the appliances being delivered and/or the location where the appliances are installed. As well as developing solutions to any discrepancies that arise.
- Projects spanned as far West as Montana, and as far south as Nashville
Security Supervisor
Securatex
Chicago, IL
12.2021 - 08.2022
- Supervised daily security operations at multiple locations, ensuring adherence to safety protocols and company policies.
- Conducted regular site inspections to identify vulnerabilities and implement corrective actions.
- Trained and mentored junior security staff in emergency response procedures and surveillance techniques.
- Coordinated incident response efforts, documenting events for accurate reporting and analysis.
- Developed and enforced security protocols to enhance overall facility safety and risk management.
- Monitored surveillance systems, analyzing footage for suspicious activities or breaches in security.
Ground Crew Worker
American Airlines
Indianapolis, IN
06.2021 - 11.2021
- Conducted pre-flight safety checks on ground equipment and baggage handling systems.
- Assisted in loading and unloading cargo, ensuring timely departures.
- Collaborated with team members to maintain clean and organized work areas.
- Operated ground support equipment, including tugs and belt loaders, efficiently.
Police Officer
Indianapolis Metropolitan Police Department
Indianapolis, IN
07.2020 - 06.2021
- Enforced local laws and regulations to maintain public safety and uphold community standards.
- Conducted thorough investigations of incidents, gathering evidence and interviewing witnesses for case development.
- Collaborated with community organizations to foster positive relationships and enhance crime prevention initiatives.
- Responded swiftly to emergency calls, assessing situations and providing assistance as necessary to ensure public safety.
- Participated in community outreach programs aimed at building trust between law enforcement and diverse populations.
Director of Operations
Securatex
Indianapolis, IN
02.2018 - 06.2019
- Was originally hired on as a Supervising officer 2018, and was promoted to regional Director of Operations for the Indianapolis branch in 2019
- Responsible for maintaining satisfaction for up to 25 clients at a time, in 2 separate states.
- Conducted “cold calls” for new prospective clients.
- Managed Payroll for 50-100 employees at a time.
- Managed scheduling for up to 1,100 hours across multiple locations.
- Conducted initial employee interviews, background screening, onboarding, and job training. As well as counseling and disciplinary action when needed.
- Assisted corporate office with developing business proposals to potential clients.
- Met with clients to assure satisfaction and adherence to contract.
- Conducted risk assessments to prevent security breaches on client property.
Security Officer
Protech
Lombard, IL
06.2017 - 02.2018
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to detect and deter potential security threats.
- Responded promptly to incidents, ensuring effective resolution and documentation.
Education
High School Diploma -
Steinmetz College Prep
Chicago, IL06.2013
Skills
- Excellent communication skills
- Physical fitness
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Listening skills
- Excellent people skills
- Active listening
- Critical thinking
- Client relations
- Account management
Timeline
Driver and Installer
Abt Electronics LLC
08.2022 - Current
Security Supervisor
Securatex
12.2021 - 08.2022
Ground Crew Worker
American Airlines
06.2021 - 11.2021
Police Officer
Indianapolis Metropolitan Police Department
07.2020 - 06.2021
Director of Operations
Securatex
02.2018 - 06.2019
Security Officer
Protech
06.2017 - 02.2018
0311 Infantry Rifleman
United States Marine Corps
High School Diploma -
Steinmetz College Prep