Summary
Overview
Work History
Education
Skills
Affiliations
Excellence In German Proficiency
References
Timeline
Generic

Jaxson Brown

Denver,CO

Summary

A compassionate and efficient caregiver with strong leadership skills and experience in team management. Proficient in data entry and handling sensitive information with discretion. Skilled in customer interaction, conflict resolution, and clear communication. Proven ability to train and manage teams effectively.

Overview

4
4
years of professional experience

Work History

Front End Lead / Customer Service Associate

Safeway
07.2024 - Current
  • Provided customer service to customers in a friendly manner during interactions
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Operated cash registers to process payments for goods and services.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Resolved customer complaints in a professional and friendly manner
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.

Meat and Seafood Clerk

Safeway
07.2021 - 07.2024
  • Provided customer service by serving customers with product
  • Provided customer service by answering questions about product availability, pricing or nutritional information.
  • Adhered to strict sanitation protocols by regularly cleaning workspaces, equipment, utensils, and display cases.
  • Maintained cleanliness in the meat and seafood department by sweeping, mopping floors, cleaning counters and equipment.
  • Conducted regular temperature checks to ensure food safety standards were consistently met in all areas of the department.
  • Supported the smooth operation of the store by assisting in other departments when necessary to meet customer needs effectively.

Courtesy Clerk

King Soopers
03.2021 - 07.2021
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.

Education

Associate of Arts - Psychology

Community College of Denver
Denver, CO

Skills

  • Microsoft Office (Excel, Outlook, Word)
  • Customer service excellence
  • Patience and composure
  • Sensitive information handling
  • Guest services
  • Data Entry in Microsoft Word
  • Administrative skills
  • Clerical duties
  • Documentation
  • Time management
  • Teamleading
  • Registration processing

Affiliations

  • Writer
  • Photographer

Excellence In German Proficiency

Living in Germany for 6 years, achieving an award from attended High School in speaking, reading, and writing in German

References

References available upon request.

Timeline

Front End Lead / Customer Service Associate

Safeway
07.2024 - Current

Meat and Seafood Clerk

Safeway
07.2021 - 07.2024

Courtesy Clerk

King Soopers
03.2021 - 07.2021

Associate of Arts - Psychology

Community College of Denver

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Jaxson Brown