Jaxson Stehlin
Ormond Beach,FL
Summary
Driven and detail-oriented professional with a diverse background in customer service and patient care, notably at Advent Health Palm Coast Parkway. Excelled in emergency response and problem-solving, enhancing patient satisfaction and safety. Demonstrated exceptional sociability and dedication, contributing to a positive and efficient work environment. Achieved significant improvements in service delivery and team collaboration.
Overview
4
4
years of professional experience
Work History
Website Management/ Sales Assistant
a Beachin' Soap Company
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability, and pricing.
Associate
Winn-Dixie
- Greeted customers and offered assistance for increased customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Patient Care Technician, PCU
Advent Health Palm Coast Parkway
10.2022 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Supported needs of 8+ residents under long-term care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Kennel Technician
Walden Lake Animal Clinic
10.2021 - 09.2022
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Busser
Walk-On's Bistreaux & Bar
06.2021 - 08.2022
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Retail Sales Associate
H&M
05.2021 - 08.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
Host/Serving Assistant
Buffalo Wild Wings
09.2020 - 05.2021
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate of Science - Computer Science
Florida Poly Technic University (Did Not Graduate)
LakelandHigh School Diploma -
Verdugo Academy - High School
Glendale05.2019
Skills
- Emergency Response
- Mobility Assistance
- Information Protection
- Problem Solving
- Detail Orientated
- Very sociable
- Dedicated to my craft
Languages
English
Native or Bilingual
Timeline
Patient Care Technician, PCU
Advent Health Palm Coast Parkway
10.2022 - Current
Kennel Technician
Walden Lake Animal Clinic
10.2021 - 09.2022
Busser
Walk-On's Bistreaux & Bar
06.2021 - 08.2022
Retail Sales Associate
H&M
05.2021 - 08.2021
Host/Serving Assistant
Buffalo Wild Wings
09.2020 - 05.2021
Website Management/ Sales Assistant
a Beachin' Soap Company
Associate
Winn-Dixie
Associate of Science - Computer Science
Florida Poly Technic University (Did Not Graduate)
High School Diploma -
Verdugo Academy - High School
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