Summary
Overview
Work History
Education
Skills
Timeline
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Jay Azzano

Las Vegas

Summary

Dynamic CDL Truck Driver with extensive experience at Legacy Transportation Inc., excelling in freight handling and customer service. Proven ability to optimize delivery routes and ensure compliance with safety protocols. Strong work ethic and problem-solving skills drive timely, accurate deliveries, enhancing customer satisfaction and operational efficiency.

Overview

17
17
years of professional experience

Work History

CDL Truck Driver | Warehouse

Legacy Transportation Inc.
Las Vegas
08.2022 - 02.2025
  • Hauled and deliver Convention Show Freight
  • Helped load and unload trucks with a manual pallet jack.
  • Assisted with inventory, banding, shrink wrapping skids, and strapped down freight.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Managed multiple tasks simultaneously while maintaining focus on assigned duties.
  • Planned routes using personal knowledge and GPS mapping software to optimize strategies.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Provided customer service when delivering freight by answering questions related to products being delivered.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
  • Delivered goods to customers in a timely manner, ensuring accuracy of delivery.

Laborer

Robertson's Ready Mix
Las Vegas
06.2022 - 07.2022
  • General labor around the sand mine
  • Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.

CDL Driver OTR

Knight Transportation Inc.
Las Vegas
01.2019 - 11.2020
  • Endorsements: Tanker, Doubles and Triples
  • Drove OTR Long haul 53' dry bulk trailer to shipper and consignee
  • Covered West Coast side of map city/states only
  • Drop and hooked trailers to shipper/ consignee and sometimes live loads if needed
  • Performed Pre-trip inspections on semi and trailer on daily basis and every time on a new load
  • Maintained cleanliness of semi I was assigned to and made sure was road worthy in all safety areas and not in any D.O.T violation
  • Good customer service to shippers/consignee, picked up bills/paperwork for the current load, confirmed paperwork was correct with the right trailer number it was assigned to
  • Stayed in contact with dispatch and would advise of any damage to company trailer's/semi/property
  • Ran ELD's in semi, answer any dispatch messages that came through the Zonar and call dispatch if needed
  • Stayed within ELD's/D.O.T
  • Guidelines
  • Would stay out a month a time OTR then home for 3-4 days home time
  • Performed pre-plan before leaving and make sure of route I was taking and had a back-up route if needed due to sudden road closures
  • 100K Miles plus with Company

Service Advisor

Findlay Honda Northwest
Las Vegas
04.2016 - 12.2018
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor
  • Assessed customer needs and upsold products and services to maximize auto sales
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance
  • Delivered service and support to each customer, paving way for future business opportunities
  • Fielded customer complaints and queries, fast-tracking them for problem resolution
  • Asked probing questions to determine service needs and accurately input information into electronic systems
  • Assisted approximately 20-40 customers each day with automobile questions

Express Service Advisor

Findlay Honda Northwest
Las Vegas
04.2008 - 12.2018
  • Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction
  • Recommended additional, useful services to customers, which helped to increase overall sales
  • Escalated customer satisfaction ratings by offering valuable insights to customers' needs and expectations
  • Oversaw warranty counseling process to manage expense controls
  • Achieved top satisfaction, retention, and referral rankings on consistent basis
  • Captured guest product needs and supplied updates throughout entire process

Education

CDL License -

Truck Driving School
Las Vegas, NV
02.2019

High School Diploma -

Bonanza High School
Las Vegas, NV
05.2008

Some College -

C.S.N Community College
Las Vegas, NV

Honda Training Class -

Anaheim, CA

Skills

  • Customer service orientated
  • Doubles ,Triple and Tanker Endorsements
  • OTR
  • CDL Class A License
  • Freight handling
  • Communication skills
  • Attention to detail
  • Time management
  • Safety protocols
  • ELD compliance
  • Problem solving
  • Strong work ethic

Timeline

CDL Truck Driver | Warehouse

Legacy Transportation Inc.
08.2022 - 02.2025

Laborer

Robertson's Ready Mix
06.2022 - 07.2022

CDL Driver OTR

Knight Transportation Inc.
01.2019 - 11.2020

Service Advisor

Findlay Honda Northwest
04.2016 - 12.2018

Express Service Advisor

Findlay Honda Northwest
04.2008 - 12.2018

CDL License -

Truck Driving School

High School Diploma -

Bonanza High School

Some College -

C.S.N Community College

Honda Training Class -

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Jay Azzano