JAY BEDSE
Arlington,TX
Summary
Seeking a full-time position in customer service within the hospitality industry, leveraging diverse skills and experiences to provide exemplary service and contribute to the success of the organization.
Overview
1
1
Certification
Work History
Intern
Embassy Suites DFW North
- Collaborated closely with each department manager and assistant manager, gaining invaluable insight into the intricate workings of a full-service hotel.
- Shadowed managers in daily operations, including front desk management, housekeeping, food and beverage, and guest services, providing comprehensive exposure to various facets of hospitality management.
- Assisted in conducting market research and analysis to identify trends and opportunities for enhancing guest satisfaction and optimizing operational efficiency.
- Played a key role in coordinating and executing special events and promotions, showcasing creativity and attention to detail.
- Received commendations for professionalism, adaptability, and dedication to exceeding guest expectations.
Graduate Teaching Assistant
Getaway Center, North Texas
· Assisted in undergraduate class "Restaurant Operations"
Dining Service Staff
University of North Texas
Education
Master of Science in Hospitality Management -
University of North Texas
05.2024
Bachelor of Arts in English -
North Maharashtra University
05.2021
Skills
- Proficient in Microsoft Windows XP, 7, 8 & 10, and Mac operating systems
- Experienced in Microsoft Office Suite: Word, Power Point
- Excellent communication, interpersonal, and leadership skills
- Strong work ethic, quick learner, and self-motivated
- Positive attitude, team player, and adept at decision-making
Certification
- Certification in Aviation, Hospitality, Travel, and Customer Service (Frankfinn Institute of Air Hostess Training, Mumbai)
- Advanced Diploma in Acting (Film and Creative Arts Institute, Mumbai)
Strengths Hobbies
- OS Platform: Microsoft Windows XP, 7, 8 & 10, Mac
- Microsoft office Suite: Word, Excel, Power Point.
- Hard Working, Quick Learner and Self Motivated.
- Good Communication Skills, People Skills, and Leadership skills.
- Positive Attitude, Team Player, and Decision-Making Skills.
Extracurricular Activities
Completed internship at Embassy Suites DFW North. Featured in cameo roles on national television series including "Woh Apna Sa" (Zee TV), "Yeh Rishta Kya Kehlata Hai" (Star Plus), and "Chandragupta Morya" (Sony TV) in 2018. Led various departmental, educational, and cultural events, demonstrating strong organizational and leadership skills. Won first prize in annual cultural program drama competition. Experienced in event management, organizing multiple events related to theatre and sports. Student coordinator for on-campus placement activities.
Timeline
Intern
Embassy Suites DFW North
Graduate Teaching Assistant
Getaway Center, North Texas
Dining Service Staff
University of North Texas
Master of Science in Hospitality Management -
University of North Texas
Bachelor of Arts in English -
North Maharashtra University
- Certification in Aviation, Hospitality, Travel, and Customer Service (Frankfinn Institute of Air Hostess Training, Mumbai)
- Advanced Diploma in Acting (Film and Creative Arts Institute, Mumbai)
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