Jay Christian
Lynn,MA
Summary
Experienced leader in asset protection, skilled in problem-solving and risk assessment. Successfully partnered with law enforcement to improve incident response and community engagement, resulting in significant recovery and resolution enhancements.
Overview
5
5
years of professional experience
Work History
Assets Protection Team Lead
Target
Stoneham , MA
01.2024 - Current
- Led prevention, deterrence, and response efforts through structured security routines, visibility, and team accountability, contributing to major reductions in incidents and disorderly conduct.
- Partnered with local law enforcement to support rapid response, safe incident handling, referrals, and community engagement initiatives.
- Conducted external investigations and hands-off apprehensions, significantly increasing recovery volume and repeat-offender resolution.
- Applied data and intelligence tools to identify theft patterns, prioritize high-risk offenders and merchandise, and align enforcement with loss drivers.
- Managed Asset Protection payroll by analyzing theft trends, security incidents, and sales data to build and adjust department schedules (including personal coverage) aligned to business risk and operational demand.
- Developed and held team members accountable through coaching, promotion, and consistent routine execution, while maintaining full compliance.
- Evaluated performance gaps in productivity, internal resolution, and team bench strength to drive ongoing operational improvement.
Target Security Specialist
Target
Salem, Massachusetts
05.2022 - 01.2024
- Utilized intelligence-led tactics and a high-visibility presence to deter theft and maintain a safe environment for guests and team members.
- Conducted external theft recoveries and supported apprehensions in strict compliance with best practices and legal standards.
- Responded to security and safety incidents, applying de-escalation techniques, and documenting cases accurately using case management systems.
- Leveraged video surveillance systems to identify suspicious activity, monitor high-risk areas, and support investigations.
- Performed front-of-store shortage prevention activities, including receipt checks and guest service, and communicated risks to AP leadership.
- Collaborated with store leadership and local law enforcement to support investigations, crisis response, and overall asset protection objectives.
Tech Consultant
Target
Framingham, Massachusetts
09.2021 - 05.2022
- Provided knowledgeable, guest-focused support in the Electronics department by recommending technology products, accessories, and services based on individual needs.
- Maintained product availability and presentation by stocking merchandise, executing planograms, and ensuring accurate pricing and signage.
- Stayed current on technology trends, top-selling products, and new releases to support informed guest purchasing decisions.
- Supported sales and service operations by promoting protection plans, Target-owned brands, and complementary accessories.
- Assisted with storewide operations, including cashier backup, order pickup, and drive-up services, while maintaining compliance with store policies.
- Demonstrated consistent professionalism, ethical conduct, and safety awareness in a fast-paced, high-volume retail environment.
Cashier
Stop and Shop
Lynn, Massachusetts
03.2021 - 05.2021
- Processed customer transactions accurately at the point of sale while providing friendly, efficient customer service.
- Maintained store cleanliness and safety by responding to spills, organizing front-end areas, and assisting with cart retrieval.
- Supported overall store operations by stocking shelves and assisting with additional tasks, based on business needs.
Education
Career Certificate - Human Resources Management
Southern New Hampshire University
Hooksett, NH08-2024
High School Diploma -
KIPP Academy Lynn Collegiate
Lynn, MA06-2019
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NHSkills
- Data analysis and risk assessment
- Incident response and investigation
- Surveillance operations
- Team development and leadership
- Cross-department collaboration
- Law enforcement partnership
References
References available upon request.
Timeline
Assets Protection Team Lead
Target
01.2024 - Current
Target Security Specialist
Target
05.2022 - 01.2024
Tech Consultant
Target
09.2021 - 05.2022
Cashier
Stop and Shop
03.2021 - 05.2021
Career Certificate - Human Resources Management
Southern New Hampshire University
High School Diploma -
KIPP Academy Lynn Collegiate
Bachelor of Science - Business Administration
Southern New Hampshire University