Jay DeCoster
Chicago,IL
Summary
Results-driven Benefits Advisor with expertise in healthcare benefits consulting and employee engagement. Demonstrates a strong ability to analyze client needs and deliver customized benefits solutions, enhancing overall employee satisfaction. Proven track record in managing benefits plan administration to ensure compliance and optimize efficiency. Aiming to leverage skills in a challenging role that fosters employee well-being and organizational success.
Overview
2
2
years of professional experience
Work History
Benefits Advisor
OneDigital
07.2024 - Current
- Guide prospects to important healthcare decisions, convert leads into loyal clients, and exceed sales goals.
- Submitted over 400 applications during Annual and Open Enrollment Periods with a 36% conversion rate, exceeding the average company conversion rate of 30%
- Collaborate with management to refine processes, enhance sales strategies and outcomes.
- Apply product expertise and consultative sales, ensuring tailored solutions and customer satisfaction while tracking interactions and maintaining records using CRM systems, ensuring data accuracy.
Broadcast Production Crew
Spartan Vision
10.2023 - 04.2024
- Collaborate with co-workers to broadcast Michigan State Athletics on Big Ten Plus
- Operate state-of-the-art production equipment, including game cameras and computers for broadcasts
- Communicate with management to produce high-quality game broadcasts in a high-stress environment
Sports Editorial Assistant
Impact 89FM
05.2023 - 04.2024
- Collaborate with sports editor to produce quality written sports content for Impact's website
- Provide written game recaps, feature stories, and breaking news releases by interviewing coaches and athletes to inform the community about Michigan State Athletics
- Proofread, edit, and evaluate written content from sports department volunteers
Communications Intern
Lansing Common FC
05.2023 - 08.2023
- Attend 10 home soccer events, write game recaps and feature player stories on the club website
- Interview players and coaches after every practice
- Post in-game updates on Lansing Common FC's Twitter/X account
Education
Bachelor of Arts - Communication, Minor in Business
Michigan State University
East Lansing, MI04.2024
Skills
- Customer and Client Relationships
- Pipeline Development
- CRM Management (eg, Salesforce, HubSpot)
- Lead Generation
- Opportunity Identification
Timeline
Benefits Advisor
OneDigital
07.2024 - Current
Broadcast Production Crew
Spartan Vision
10.2023 - 04.2024
Sports Editorial Assistant
Impact 89FM
05.2023 - 04.2024
Communications Intern
Lansing Common FC
05.2023 - 08.2023
Bachelor of Arts - Communication, Minor in Business
Michigan State University
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