JAY C. ERICKSON
Cypress
Summary
Management Information Systems student with hands-on experience in IT operations and enterprise system support. Successfully deployed and imaged over 100 devices while managing weekly IT service tickets. Proficient in SQL, Python, and system administration tools, seeking a Summer 2027 internship in IT, systems analysis, or business analytics.
Overview
1
1
year of professional experience
Work History
Tech Operations Intern
LJA Engineering
05.2025 - 08.2025
- Resolved 50+ weekly IT service tickets via Freshservice, ensuring timely support for end-users
- Deployed and imaged 100+ enterprise devices using Microsoft Intune and Endpoint Central
- Executed remote software installations and device wipes across departments to maintain device integrity
- Maintained Active Directory user accounts using ADManager, supporting user access and security compliance
Land & Data Clerk
Percheron, LLC
05.2024 - 08.2024
- Digitized 1,000+ property records into structured database systems
- Enhanced document retrieval with standardized naming conventions, streamlining access to information.
- Organized and updated financial and client records, ensuring accurate data management support.
Education
BBA - Management Information Systems
Texas A&M University, Mays Business School
12-2027
Skills
- Python
- Java
- C#
- SQL
- Microsoft Intune
- Endpoint Central
- Active Directory
- Freshservice
- Device Imaging
- Remote Deployment
- System Provisioning
- Microsoft Excel
- Word
- Data analysis
- IT support
Projects
Database Design Project (SQL), Designed relational database schema for a simulated dental business, Wrote SQL queries to analyze business performance data, Presented findings to 20+ students
Technical Summary
Management Information Systems student with hands-on experience in IT operations, endpoint management, and enterprise system support. Proficient in SQL, Python, and system administration tools. Demonstrated ability to troubleshoot, deploy, and manage large-scale device environments. Seeking Summer 2026 internship in IT, systems analysis, or business analytics.
Activities
- Association of IT Professionals (AITP)
- ISTM 320 Case Competition Finalist
- Chancellor’s Scholar List
- Impact Retreat Participant (2024)
Timeline
Tech Operations Intern
LJA Engineering
05.2025 - 08.2025
Land & Data Clerk
Percheron, LLC
05.2024 - 08.2024
BBA - Management Information Systems
Texas A&M University, Mays Business School