Jay Flanigan
Platte City,MO
Summary
Interactive technical Analyst with 19 years of experience in analyzing business and financial processes, identifying improvement opportunities, and implementing solutions. Proven success managing projects within Retail, Facilities, Finance, and Security while adhering to budgets. Adept in encouraging cross-functional collaboration to gather data requirements, establish processes, and provide support needs, allowing for successful project completion on time and at budget.
Overview
19
19
years of professional experience
Work History
Analyst, Business Systems
T-MOBILE
Overland Park, KS
08.2020 - 11.2023
- Admin for T-Builder, system of record for all retail and dealer store locations. System also provided timelines and milestones objectives for all store related projects including construction, remodel, and rebuilds.
- SME for merging store related data between Sprint and T-Mobile, including 30 new data points for 1500+ locations.
- Collaborated cross-functionally with other departments, translating requirements into efficient system solutions, and enhancing overall operational efficiency
- Communicated complex processes through T-Builder users while resolving incoming client escalations, bulk data uploads, creating new and updating construction Milestones, new user account creation, updating user permissions, creating & updating reporting requirements, and other system enhancements.
- Completed Snowflake Systems training.
Project Manager III
SPRINT
Overland Park, KS
07.2004 - 08.2020
- Managed facility operations for 1500+ retail locations throughout the US; managed $50m budget; approved thousands of work orders, invoices; authorized multiple purchase orders. Prepared cost estimates for projects of varying sizes, and managed all Accounts payable invoices for projects.
- Created and maintained SharePoint construction projects and program. Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction..
- Directed programs relating to small business / home business marketing, retail store approval & lease management, vendor management, gift card marketing programs, security / fraud investigations, financial analysis, and special projects. Drafted reports summarizing progress made on projects for review by executive leadership team
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Education
Coursework completed in Business Administration / Accounting -
Black Hills State University
Skills
- Reporting & Analysis
- Project Planning & Management
- Escalation Resolution
- Financial Analytic / Reporting
- Fraud / Risk Analytic / Reporting
- Data Analysis / Analytic
- Microsoft Office Applications
- Data Management / Mining
- Workforce Planning
- Process Improvements
Timeline
Analyst, Business Systems
T-MOBILE
08.2020 - 11.2023
Project Manager III
SPRINT
07.2004 - 08.2020
Coursework completed in Business Administration / Accounting -
Black Hills State University