Jay Holm
East Grand Forks,United States (+1)
Summary
Experienced Sales Manager with over 30+ years of experience in Auto Sales. Excellent reputation for resolving problems and improving customer satisfaction. Reliable employee seeking Sales Manager position. Offering excellent communication and good judgment.
Overview
30
30
years of professional experience
Work History
Owner/Operator
Jay Holms Valley Auto
Grand Forks, ND
06.1996 - Current
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Trained and motivated employees to perform daily business functions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Provided outstanding coaching to employees to boost productivity.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Learned and remained updated on statutory requirements and regulations.
- Employed prompt decision-making and in-depth research to resolve issues.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Maintained motivated and well-paid sales team by calculating commission payments on time.
Sales Manager
Johnson Chevrolet Buick
Warroad, MN
02.1992 - 03.1994
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Resolved customer issues quickly to close deals and boost client satisfaction
- Maintained marketplace visibility marketplace by participating in industry-related and community activities
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
- Closed lucrative sales deals using strong negotiation and persuasion skills
Sales/Finance Manager
Corwin Automotive
Fargo, ND
03.1990 - 02.1992
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Education
Associate of Arts - Business Administration And Management
University of Minnesota - Crookston
Crookston, MNSkills
- Executive Leadership
- Business Correspondence
- Portfolio Management
- Annual Planning
- Change and Growth Management
- Strategic Planning
- Integrity and Transparency
- Competition Evaluation
- Employee Motivation and Performance
- Leadership and People Development
- Business-to-Business Sales
- Customer Needs Assessments
- Analytical and Critical Thinker
- Sales Growth
- Market Trend Analysis
Timeline
Owner/Operator
Jay Holms Valley Auto
06.1996 - Current
Sales Manager
Johnson Chevrolet Buick
02.1992 - 03.1994
Sales/Finance Manager
Corwin Automotive
03.1990 - 02.1992
Associate of Arts - Business Administration And Management
University of Minnesota - Crookston
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