Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic
Jay Hwang

Jay Hwang

Gardencity,CO

Summary

Strong leader/follower and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Proficient in customer service. Organized and dependable.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

References:

Kat (720) 292-4358

Alexa S. (970) 657-6331

Chris K. (720) 980-6493

Overview

11
11
years of professional experience

Work History

Landscaping Crew Member

Fisher's Landscaping LLC
07.2024 - Current
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Adapted quickly to changing weather conditions while maintaining productivity levels in challenging environments.
  • Ensured client satisfaction through open communication addressing questions or concerns regarding project progress or results.
  • Supported company''s reputation for excellence with high-quality workmanship on all projects, resulting in repeat business and referrals.
  • Handled hedge, bush, and shrub trimming.
  • Demonstrated strong work ethic with consistent punctuality, attention to detail, and commitment to task completion on time or ahead of schedule.
  • Enhanced landscape aesthetics by trimming trees, shrubs, and hedges.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Removed debris and waste from outdoor areas.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.
  • Assisted with irrigation system maintenance and repair.
  • Developed and maintained efficient irrigation system for outdoor areas.
  • Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
  • Contributed to team efficiency through clear communication and collaboration on assigned tasks.
  • Installed stonework according to landscape design plan and client specifications.
  • Revitalized garden areas by planting seasonal flowers, plants, and maintaining mulch beds.

Nightshift Supervisor

United Way of Weld County
12.2023 - 07.2024
  • Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
  • Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
  • Observed each team member to carry out duties and provided constructive criticism.
  • Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
  • Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
  • Evaluated employee performance regularly, offering constructive feedback and identifying opportunities for growth or additional training needs.
  • Managed communication between associates and management, addressing key issues and needs.
  • Assisted customers with complaints, questions, and concerns.
  • Enhanced team efficiency by implementing streamlined processes and procedures for night shift operations.
  • Participated in continuous improvement efforts, identifying areas for potential enhancements within night shift operations based on data analysis and observation.
  • Ensured safety of all employees by conducting regular safety checks, addressing potential hazards, and enforcing company policies.
  • Provided support to upper management by generating comprehensive reports detailing productivity, employee performance, inventory levels, and other relevant metrics from the night shift operations.
  • Collaborated with other department supervisors to coordinate cross-functional projects during nighttime hours.
  • Compiled reports on production shortfalls, accidents and equipment problems.
  • Improved customer satisfaction by addressing concerns promptly and ensuring high-quality service from the night shift team.
  • Upheld strict compliance with local, state, and federal regulations governing workplace safety, health, and environmental practices.
  • Implemented quality control measures to ensure products met company standards before leaving the facility during the night shift operations.
  • Supervised ongoing daily production phases.
  • Implemented policies and standard operating procedures for continuous improvement.

Salesman

Car Quest
08.2023 - 11.2023
  • Assisted customers in selecting appropriate products based on their needs.
  • Increased sales by offering advice on purchases and promoting additional products.

Customer Service Representative

Delt Services
Gardencity , CO
03.2021 - 04.2023
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services, and company information.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Delivered prompt service to prioritize customer needs.
  • Trained new personnel regarding company operations, policies and services.

Farm Hand

CBEK.LLC
Moffat, CO
03.2020 - 11.2020
  • Operated farm equipment such as tractors and trucks with extreme care and precision.
  • Recorded and reported crop yields, expenses and other farm-related data for management decision-making.
  • Loaded and unloaded farm supplies and materials and stored in correct barn location.
  • Maintained and repaired fences, buildings and other farm structures as part of groundskeeping duties.
  • Packaged products for shipment and additional processing.
  • Administered pest or weed control initiatives which included location and identification of targets, chemical selection, and application methods.
  • Monitored and maintained irrigation systems to optimize water levels for crops.

General Contractor

SergZilberbort LLC
Centennial, CO
01.2019 - 04.2020
  • Mentored and trained construction crews on best practices for high-performing site teams.
  • Oversaw effective disposal of construction waste and implemented programs to increase use of recycled materials.
  • Negotiated labor contracts with general contractors and subcontractors.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Developed construction plans, schedules and budgets to achieve stakeholder objectives.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.

Foreman

Behm Landscaping LLC
03.2017 - 03.2020
  • Installing PVC manifolds and programming the sprinklers
  • Tilling, trenching, sprinklers, sod
  • Created and implemented plans to maximize efficiency of workers.
  • Administered disciplinary actions to workers violating safety regulations and company policies.
  • Investigated and reported on accidents, injuries and near-miss incidents.
  • Established clear priorities and production quality standards.
  • Supervised training of new construction and extraction workers on safety practices and procedures.
  • Interacted with employees to demonstrate high standards and mitigate issues effectively.
  • Conducted monthly meetings with employees to discuss safety issues, status and development.
  • Directed projects according to schedule and quality demands.
  • Monitored usage of supplies and materials to establish cost effective operations.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Checked equipment to determine if maintenance was required.
  • Sourced suppliers and purchased necessary materials for work.
  • Verified completed projects met approved time, quality, and cost estimates.
  • Inspected completed work to verify quality standards and compliance with criteria.

Landscaper

Young's Landscaping LLC
04.2014 - 08.2016
  • Performed planting, watering, mulching, and edging of lawns.
  • Prepared soil for planting and sowing.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Cut trees and shrubs to shape and maintain landscape.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Collaborated with gardeners to plan and design outdoor spaces.
  • Installed lights, sprinklers and other outdoor features based on requirements.

Education

Ged -

Eaglecrest High School
Centennial, CO

Skills

  • Quality Assurance Controls
  • Managing Multiple Tasks
  • Problem-Solving Ability
  • Staff Training
  • Critical Thinking
  • Speaking
  • Prioritization
  • Customer Service
  • Order Fulfillment
  • Customer Relations
  • Time Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Landscaping Crew Member

Fisher's Landscaping LLC
07.2024 - Current

Nightshift Supervisor

United Way of Weld County
12.2023 - 07.2024

Salesman

Car Quest
08.2023 - 11.2023

Customer Service Representative

Delt Services
03.2021 - 04.2023

Farm Hand

CBEK.LLC
03.2020 - 11.2020

General Contractor

SergZilberbort LLC
01.2019 - 04.2020

Foreman

Behm Landscaping LLC
03.2017 - 03.2020

Landscaper

Young's Landscaping LLC
04.2014 - 08.2016

Ged -

Eaglecrest High School

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Jay Hwang