Jay Ine

• Store results that I helped drive
• Helped create business intros of the week to motivate team members.
• Helped improve numbers with ways to buy and connect and personalize.
• Apple Care 72% attach rate on 33 Apple Care 46 Mac's.
• Product Zone NPS: 93%
• Offered Apple Care Mac: 76%
• Familiar with CRM.
• 32 Business intros Q2 2023 32234.00 revenue
• 21 Business intros Q1 2023
• Sales YOY: +10%
• Listen to peoples needs and assist with identifying and securing appropriate services.
• Help and create energy and excitement around all things Apple.
• Identify needs of customers promptly and efficiently.
• Leader in sales, product knowledge and solutions.
• Approachable, a good listener and empathetic.
• Engaging role model to Specialists.

• Listen to peoples needs and assist with identifying and securing appropriate services.
• Help and create energy and excitement around all things Apple.
• Identify needs of customers promptly and efficiently.

For the past 20 years I have been an independent, successful club DJ in the Boston area. By knowing my audience, staying current with music trends and electronics, I have developed a strong chemistry and staying power with the different club clientele. I have been self-employed as a DJ since 1992 and am responsible for marketing myself and the music I play. As resident some of my responsibilities are managing the mood of the club, putting together a different selection of music each and every week, reading the audience and giving them what they want, putting together ads for events every week and organizing promotional materials to be given out at these events.

• Helped customers find specific products, answered questions and offered product advice.

• Helped customers find specific products, answered questions and offered product advice.