Jay Joaquin
Grand Island,USA
Summary
Possesses twenty plus years of cable installa3ons in both residen3al and commercial environments. Also experienced with the installa3ons of fire alarm systems, nurse calls, and security systems. While working for a variety of companies, I have gained extensive knowledge of said systems and enjoys taking on a leadership role where I can help others to excel as well. Even with my experience, I am not afraid to learn new ways of doing things as you can see from my educa3on and cer3fica3on experience. Overall, I'd be a great candidate for any company who specializes in technological systems such as cabling and low voltage applica3ons.
Overview
30
30
years of professional experience
Work History
Field Technician 3
Acuative
Strongsville, OH
11.2020 - Current
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Reduced downtime by swiftly identifying and resolving network problems through comprehensive diagnostics.
- Conducted site surveys for potential installations, ensuring optimal placement and connectivity.
- Assisted in design and implementation of network infrastructure, supporting business expansion.
Technician IV
Spectrum
Buffalo, NY
09.2021 - 03.2022
- Cable installa3ons and repairs
- 12 weeks of mandatory CATV safety and ladder training
- Residential high speed internet
- HSI installation and trouble calls
- Responsible for truck inventory and maintenance
Senior TelecommunicaNons Engineer
Segar CommunicaNons Inc.
Buffalo, NY
02.2019 - 12.2019
- Mentored new and current Telecom Engineers and provided technical training to maximize produc3vity
- Monitored current trends in Telecommunica3ons by reading papers and industry publica3ons and presented this informa3on to the department
- Priori3zed work, evaluated results, and took correc3ve ac3on as needed
- Serviced and installed different PXB's such as Nortel, Avaya NEC and AdTran
- Installed standing racks, swing racks, 12-48 port patch panels
Network Technician
Ontario Trumansburg Telephone
04.2014 - 02.2019
- Program routers and switches and installed network equipment
- Set up ba ery back-ups and programmed phone systems. Punched POTS lines
- Dealt with 911 power fail overs in various loca3ons
- Metaswitch Networks
- Tellabs ONT provisioning
- Calix ONT provisioning
- Calix Ethernet Specialist Cer3fica3on
- Hosted phone systems
- PBX,CLEC,and ILEC
Senior TelecommunicaNons Engineer
Segar CommunicaNons Inc.
Buffalo, NY
04.2012 - 02.2014
- Mentored and coached new and current Telecom Engineers and provided technical training to maximize produc3vity
- Monitored current trends in Telecommunica3ons by reading papers and industry publica3ons and presented this informa3on to the department
- Priori3zed work, evaluated results, and took correc3ve ac3on as needed
- Serviced and installed different PXB's such as Nortel, Avaya NEC and AdTran
- Installed standing racks, swing racks, 12-48 port patch panels
Laborer
CEO/Mayor's Impact Team/Olmsted Parks
Buffalo, NY
09.2011 - 04.2012
- Cleaned up garbage and debris and emp3ed abandoned homes around the City of Buffalo
- Worked with teams of 8+ people to assist in clean-up of the Olmsted Parks
Senior Technician
DM&M Cable Services
Buffalo, NY
01.2005 - 02.2009
- Cable installa3ons using accurate blueprint reading
- Led a team of 4 to perform installa3ons for Direct TV
- Residential high speed internet for Adelphia and Time Warner
- DSL installation and trouble calls
Junior Technician
Inter-Tech Digital
Lockport, NY
02.2004 - 01.2005
- Installed residen3al and commercial Dish Network satellite TV
- Planned best routes for teams to work efficiently
- Kept track of inventory for trucks in the field
Crew Foreman
Cable Masters
Hamburg, NY
03.1995 - 01.2004
- M4 staking sheets for proper installa3on
- Climbed telephone poles for pole to pole construc3on
- Completed all maintenance work throughout node
- Managed a group of 3-5 employees
- Performed fiber splicing with fusion splicer
Education
High School Diploma -
Wheaiield High School
01.1992
Electrical InstallaNons CerNficate -
New York State Department of Labor
01.2009
Calix Ethernet Specialist -
Calix
Las Vegas, NV01.2016
NEC SV 8100s -
NEC
Buffalo, NY01.2010
ASP/vWLAN- AdTran Technical Support Associate -
Adtran University
Huntsville, ALASP/IN- AdTran Sales Professional Networking -
01.2012
Leviton Cer3fied Installer -
Panduit Cer3fied Installer -
No3fier Fire Alarm System NFS2-640 -
Avaya IP Office Technical Basic Implementa3on -
01.2013
Skills
- Knowledgeable in No3fier AFP-200 Fire Panel
- Excellent communication Skills
- Troubleshooting
- Great leadership skills
- Comfortable with fusion fiber splicing
- Knowledgeable in operating power tools used for cable installations
- Familiar with industry safety equipment
- Driving commercial vehicles, box trucks, bucket trucks, and vans
- Comfortable on ladders and scissor lifts
- Willing to travel for work
- Mapcom Systems
- Fiber Splicing
Timeline
Technician IV
Spectrum
09.2021 - 03.2022
Field Technician 3
Acuative
11.2020 - Current
Senior TelecommunicaNons Engineer
Segar CommunicaNons Inc.
02.2019 - 12.2019
Network Technician
Ontario Trumansburg Telephone
04.2014 - 02.2019
Senior TelecommunicaNons Engineer
Segar CommunicaNons Inc.
04.2012 - 02.2014
Laborer
CEO/Mayor's Impact Team/Olmsted Parks
09.2011 - 04.2012
Senior Technician
DM&M Cable Services
01.2005 - 02.2009
Junior Technician
Inter-Tech Digital
02.2004 - 01.2005
Crew Foreman
Cable Masters
03.1995 - 01.2004
High School Diploma -
Wheaiield High School
Electrical InstallaNons CerNficate -
New York State Department of Labor
Calix Ethernet Specialist -
Calix
NEC SV 8100s -
NEC
ASP/vWLAN- AdTran Technical Support Associate -
Adtran University