Jay Ketterer
Onset,MA
Summary
Route Sales Representative with strong skills in client relationship management, inventory control, and route planning. Demonstrated success in improving customer satisfaction and ensuring timely deliveries. Extensive experience coaching youth and young adults in various sports, including wrestling, soccer, baseball, and football.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Route Sales Representative
Primo Brands/ Blue Triton
Pocasset, Massachusetts
02.2009 - Current
- Managed daily route planning for efficient product delivery.
- Built strong relationships with retail clients through effective communication.
- Monitored inventory levels and restocked products as needed.
- Drove straight body CDL class B truck in a safe and timely manner.
Unit Leadrer
Nestle Waters NA
Pocasset, Massachusetts
01.2008 - 01.2009
- Led daily operations to ensure efficient workflow and resource allocation.
- Trained and mentored team members on safety protocols and operational standards.
- Conducted route rides to make sure RSR was working in a safe and timely manner.
Service Coordinator
Nestle Waters NA
Framingham / Norton, Ma.
05.2005 - 01.2008
- Coordinated service requests and schedules for customer deliveries to maximize efficiency.
- Supported RSRs during road operations, ensuring seamless service delivery.
- Communicated with clients to address inquiries and resolve issues effectively.
RSR Driver
Nestle Waters NA
Norton/ Cape Cod, Ma.
05.2000 - 05.2005
- Delivered bottled water to residential and commercial customers efficiently.
- Conducted regular vehicle inspections to ensure safety and compliance.
- Managed inventory levels to maintain stock availability for deliveries.
- Drove straight body class B truck in a safe and timely manner.
RSR Driver
Ionics
Watertown, Massachusetts
01.1999 - 05.2000
Laborer
Hroma
Plymouth, MA
01.1998 - 01.1999
Varsity Head Coach/ Wrestling
Town of Scituate
Scituate, Massachusetts
01.1995 - 03.1998
- Developed training programs for athletes to enhance performance and skills.
- Organized practice schedules to ensure effective team preparation and readiness.
- Coordinated game strategies to optimize team performance during competitions.
Infantryman/Infantry Squad Leader
Army National Guard
Braintree, Massachusetts
1988 - 1994
- Conducted tactical training exercises for team readiness and operational effectiveness.
- Operated advanced weapon systems during training and live operations.
- Collaborated with unit members to develop strategic mission plans.
Infantryman
US Army
Colorado Springs, Colorado
1986 - 1988
- Completed basic training at Ft. Benning, Georgia.
- Served as designated marksman on DMZ Korea.
- Conducted tactical operations in varied environments to meet mission objectives.
- Collaborated with team members to improve unit readiness and effectiveness.
- Trained junior soldiers in combat techniques and safety protocols.
Education
High School Diploma -
Scituate High School
Scituate, MA06-1981
Physical Education
Norwich University
Northfield, VTPhysical Education
UMass Boston
Boston, MASkills
- Route planning and inventory management
- Vehicle operation
- Client relationship management
- Product delivery and customer service
- Coaching and training
- Team leadership
- Military training in outdoor survival and tactics
Certification
CDL class B
Timeline
Route Sales Representative
Primo Brands/ Blue Triton
02.2009 - Current
Unit Leadrer
Nestle Waters NA
01.2008 - 01.2009
Service Coordinator
Nestle Waters NA
05.2005 - 01.2008
RSR Driver
Nestle Waters NA
05.2000 - 05.2005
RSR Driver
Ionics
01.1999 - 05.2000
Laborer
Hroma
01.1998 - 01.1999
Varsity Head Coach/ Wrestling
Town of Scituate
01.1995 - 03.1998
Infantryman/Infantry Squad Leader
Army National Guard
1988 - 1994
Infantryman
US Army
1986 - 1988
High School Diploma -
Scituate High School
Physical Education
Norwich University
Physical Education
UMass Boston