Jay Kline
Red Bank,NJ
Summary
Seasoned General Manager with a proven track record at Planet Fitness Corporate Office, excelling in staff training/development and budget analysis. Spearheaded innovative branding strategies at Adaptive Self-Defense, enhancing customer retention by 30%. Renowned for exceptional interpersonal skills and team oversight, adept at fostering strategic relationships and driving profitability.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
Planet Fitness Corporate Office
Marlboro, New Jersey
01.2018 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained employees on duties, policies and procedures.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Delegated work to staff, setting priorities and goals.
- Created schedules and monitored payroll to remain within budget.
Owner
Adaptive Self-Defense
Highlands, New Jersey
09.2015 - Current
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Analyzed industry trends to develop competitive strategies.
- Hosted special events to boost brand awareness and increase community engagement.
- Formed and sustained strategic relationships with clients.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created marketing campaigns to attract new customers.
Education
Bachelor of Science - Sports Medicine
Old Dominion University
Norfolk, VA05-1990
Skills
- Branding
- Budget analysis
- Community outreach
- Staff training/development
- Profit and loss
- Customer retention
- Interpersonal skills
- Training and coaching
- Team oversight
Affiliations
Woodworking
Exercise /Fitness
Nutrition
Certification
- Earned 7th Degree Black Belt in the Art of Kyusho Jitsu
- Earned 4th Degree Black Belt in the Art of Small Circle Jujitsu
- Earned 4th Degree Black Belt in the Filipino Martial Art of Modern Arnis
Timeline
General Manager
Planet Fitness Corporate Office
01.2018 - Current
Owner
Adaptive Self-Defense
09.2015 - Current
Bachelor of Science - Sports Medicine
Old Dominion University
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