JAY LIU
Temple City,California
Summary
Proven LTC Pharmacy Processor/Technician with a track record of enhancing team collaboration and efficiency. Excelled in customer service and document management, significantly reducing errors through meticulous attention to detail. Skilled in Digital rx, Docutrak, and QS1, demonstrating a strong work ethic and reliability in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Pharmacy Daily Processor/Technician
TX Healthcare/986 LTC (Partner Healtcare) Pharmacy
10.2022 - Current
- Support team members in their tasks, contributing to overall team success.
- Provide outstanding customer service by promptly addressing inquiries and resolving issues.
- Enhance team collaboration, sharing best practices for efficient processing techniques.
- Receive and review incoming documents and materials.
- Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
- Communicate directly with Assisted Living Facilities and prescribers and follow up to ensure patients receive their medical needs in a timely manner.
- Assist filling department when they are short staffed willing daily orders and cycles.
Order Entry Clerk
Premier Pharmacy Services
03.2021 - 10.2022
- Completed accurate order entry and data verification.
- Documented communications with skilled nursing facilities for proper follow ups.
- Assisted nursing staff with excluded medications and their covered alternatives.
Pharmacy Daily Processor/Technician
Partner Healthcare Pharmacy
02.2015 - 03.2021
- Supported team members in their tasks, contributing to overall team success.
- Enhanced team collaboration, sharing best practices for efficient processing techniques.
- Received and reviewed incoming documents and materials.
- Provided outstanding customer service by promptly addressing inquiries and resolving issues.
- Adhered to strict deadlines for processing applications, ensuring timely approvals and client satisfaction.
- Reduced errors with meticulous attention to detail and thorough review of documentation.
- Developed skills in all departments of skilled nursing long term care: Processing daily orders and cycles primarily, filling IV orders, filling and processing e-kits as needed and billing e-kit use accordingly. And filling daily and cycle orders as well.
Education
Pharmacy Technician License -
UEI College
El Monte, CA12.2014
Associate of Arts -
Pasadena City College
Pasadena, CA05.2001
Skills
Attention to Detail
Teamwork and Collaboration
Customer Service
Data entry experience
Multitasking and Organizing
Critical Thinking
Document Management
Document Review
Proficient in Digital rx, Docutrak, and QS1
Strong Work Ethic
Punctual and Reliable
References
Felix Tran (RPH)
(310) 818-9148
Andy Hoang (RPH)
(213) 238-3258
Phu Tran (RPH)
(626) 380-7763
Timeline
Pharmacy Daily Processor/Technician
TX Healthcare/986 LTC (Partner Healtcare) Pharmacy
10.2022 - Current
Order Entry Clerk
Premier Pharmacy Services
03.2021 - 10.2022
Pharmacy Daily Processor/Technician
Partner Healthcare Pharmacy
02.2015 - 03.2021
Pharmacy Technician License -
UEI College
Associate of Arts -
Pasadena City College
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