Jay Mahmud
West Palm Beach,Fl
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Secretary and Real Estate Intern
Casa Nuvo Investments
05.2023 - Current
- Assist in enhancing property value by conducting thorough market research and analysis
- Collaborate with team members to develop innovative marketing strategies for maximizing property exposure.
- Accompany senior agents to property showings, providing exceptional customer service to buyers and sellers
- Increase client satisfaction by providing timely updates on property statuses and responding promptly to inquiries
Enrollment Specialist
United Teachers of Dade
10.2023 - 12.2023
- Improved student enrollment rates by effectively communicating program benefits and requirements
- Streamlined the enrollment process for increased efficiency and enhanced user experience
- Developed training materials for new Enrollment Specialists, enhancing departmental performance and consistency in processes
- Proactively reached out to current and potential members informing them of organization values
Front Desk Specialist
Epicurean Hotel
11.2022 - 02.2023
- Improved customer satisfaction by efficiently handling front desk operations and addressing guest concerns promptly
- Enhanced the overall guest experience by providing exceptional service and maintaining a professional demeanor at all times
- Assisted management with administrative tasks, improving office organization and productivity levels
Canvasser
Venvamos Canvassing & Florida For All
07.2022 - 12.2022
- Increased voter registration rates by effectively communicating the importance of civic participation during door-to-door canvassing
- Raised awareness for key political campaigns by distributing informative materials and engaging in persuasive conversations with residents
- Maintained accurate records of interactions with constituents to inform future campaign strategies and improve overall efficiency
Front Desk Receptionist
Florida International University Undergraduate Advising
08.2021 - 03.2022
- Provided first-point-of-contact assistance for undergraduate students seeking academic advising services
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow
- Assisted students with registration processes, utilizing university systems effectively
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL12.2023
Skills
- Bilingual
- Office Administration
- Database Management
- Critical Thinking
- Customer Relations
- Excellent Communication
Volunteer Experience
- Good Samaritan Medical Center (2018): Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction
- North Florida Regional Medical center (2021): Shadowed Internal Medicine resident and supported with admin tasks
Timeline
Enrollment Specialist
United Teachers of Dade
10.2023 - 12.2023
Secretary and Real Estate Intern
Casa Nuvo Investments
05.2023 - Current
Front Desk Specialist
Epicurean Hotel
11.2022 - 02.2023
Canvasser
Venvamos Canvassing & Florida For All
07.2022 - 12.2022
Front Desk Receptionist
Florida International University Undergraduate Advising
08.2021 - 03.2022
Bachelor of Arts - Psychology
Florida International University