Jay Markmann
Wyoming
Summary
Dynamic Environmental Account Manager with a proven track record at Safety Kleen, excelling in account relationship development and client support. Expert in collaborative problem-solving, I successfully maintained high client retention rates while implementing sustainable project strategies. Proficient in CRM/Sales force software, I ensure seamless communication and effective project execution across diverse teams.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Enviromental Account Manager
Safety Kleen
01.2011 - Current
- Assisted in managing client accounts, ensuring consistent communication and support.
- Coordinated project timelines and deliverables, facilitating cross-functional collaboration.
- Supported account strategy by gathering client feedback and identifying improvement areas.
- Maintained accurate records of client interactions using CRM software.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Environmental Services Supervisor
Fluid Recovery Services
07.2008 - 01.2011
- Supervised daily operations of environmental services team, ensuring compliance with safety and sanitation standards.
- Conducted regular inspections of facilities to identify areas for improvement in cleanliness and maintenance protocols.
- Developed and implemented training programs for new staff, enhancing operational efficiency and service quality.
Enviromental Project Manager
EASE ENVIROMENTAL
01.2003 - 07.2008
- Developed and implemented sustainable project strategies to reduce environmental impact.
- Coordinated cross-functional teams to achieve project milestones within regulatory frameworks.
- Managed stakeholder engagement to ensure alignment with environmental goals and objectives.
- Conducted risk assessments to identify potential environmental hazards and mitigation strategies.
Education
High School Diploma -
Olin Consolidated
Olin IaSkills
- Account relationship development
- Client support
- Collaborative problem-solving
- Customer relationship management
Certification
CPR certified , 40 hour hazwoper trained
Timeline
Enviromental Account Manager
Safety Kleen
01.2011 - Current
Environmental Services Supervisor
Fluid Recovery Services
07.2008 - 01.2011
Enviromental Project Manager
EASE ENVIROMENTAL
01.2003 - 07.2008
High School Diploma -
Olin Consolidated
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