Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic
Jay Mendoza

Jay Mendoza

Wyoming

Summary

Experienced sales professional, skilled in effective communication, and team collaboration. Extensive background in training staff and managing inventory, leading to improved operational efficiency and enhanced customer satisfaction.

Overview

8
8
years of professional experience

Work History

Chef

Trinity Health
Grand Rapids
03.2019 - Current
  • Maintained cleanliness of kitchen equipment and workspaces to ensure hygiene standards.
  • Assisted in inventory management, ensuring proper stock levels of ingredients and supplies.
  • Trained new kitchen staff on food preparation techniques and safety procedures.
  • Led team meetings to discuss project updates and align goals.
  • Maintained a positive work environment that promoted collaboration between team members.

Assistant Manager

Zumiez
Grandville
04.2018 - 03.2019
  • Assisted in managing daily store operations and staff scheduling.
  • Trained new team members on product knowledge and customer service techniques.
  • Ensured inventory accuracy through regular audits and stock replenishment processes.
  • Addressed customer inquiries and resolved issues to enhance satisfaction levels.
  • Fostered a positive team environment through effective communication and collaboration.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Resolved conflicts between team members in an effective manner.
  • Implemented quality control measures to uphold company standards.

Sales

Best Buy
Grand Rapids
02.2017 - 04.2018
  • Provided training for sales staff on product knowledge, sales techniques, and other relevant topics.
  • Compiled daily sales reports outlining total revenue collected from sales transactions.
  • Managed returns efficiently while providing excellent customer service.
  • Resolved customer service issues to ensure customer satisfaction.
  • Greeted guests and provided excellent customer service.

Education

Some College (No Degree) - Music And Recording Technology

Grand Rapids Community College
Grand Rapids, MI

Skills

  • Team collaboration
  • Customer service
  • Project management
  • Effective communication
  • Microsoft 365 Suite
  • Zendesk
  • Social Media
  • Digital Marketing

Affiliations

  • Graphic Design
  • Animation
  • Music Production
  • Photo Editing

Languages

Spanish
Native/ Bilingual

Timeline

Chef

Trinity Health
03.2019 - Current

Assistant Manager

Zumiez
04.2018 - 03.2019

Sales

Best Buy
02.2017 - 04.2018

Some College (No Degree) - Music And Recording Technology

Grand Rapids Community College

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