Ponlachet Kijsamerjai
Louisville,KY
Summary
Dynamic bilingual business professional with a Bachelor of Science in Business Administration and a minor in Marketing, offering a robust skill set in customer service, social media strategy, content creation, and digital marketing campaigns. Proficient in Microsoft Office and Google Workspace, with a strong foundation in executing successful marketing initiatives and managing projects effectively. Demonstrates exceptional communication and leadership abilities, contributing to team success and client satisfaction. Authorized to work in the U.S. under OPT status, ready to leverage expertise to drive impactful results in a fast-paced environment.
Overview
1
1
Certification
Work History
Chef
Shogun Hibachi & Sushi
Murray, KY
2019 - 2026
- Supervised kitchen staff, ensuring high standards of food preparation and presentation.
- Developed and implemented seasonal menus, enhancing guest dining experiences.
- Trained new culinary team members on safety protocols and kitchen operations.
- Monitored food quality during service, ensuring consistency and excellence in dishes served.
Server
Thai@US
Paducah, KY
2021 - 2023
- Delivered exceptional customer service by taking orders and addressing inquiries promptly.
- Assisted in training new team members on service protocols and menu offerings.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Bachelor of Science - Business Administration, Marketing
Murray State University
Murray, KY12.2025
Skills
- Technical Skills: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access), Google Workspace (Drive, Docs, Sheets)
- Social Media Marketing & Content Strategy
- Languages: Thai (Native), English (Fluent)
- Customer service
- Team collaboration
- Professional Skills: Marketing Campaign Development, Social Media Strategy & Content Creation, Project Management & Leadership, Data Analysis & Reporting, Cross-Cultural Communication, Team Collaboration
Certification
- Social Media Marketing Certification | HubSpot Academy | April 2025
- Certified in inbound social media strategy, content strategy, social engagement, social monitoring, creating social media policies, and demonstrating social ROI to stakeholders
- Valid through May 2027
Timeline
Chef
Shogun Hibachi & Sushi
2019 - 2026
Server
Thai@US
2021 - 2023
Bachelor of Science - Business Administration, Marketing
Murray State University