Jay mercado
IHSS Public Authority
San Diego,CA
2
Languages
30
years of professional experience
Compassionate caregiver with 9+ years of experience supporting elderly clients with daily living tasks, meal preparation, safe transfers, and accurate care documentation. Known for respectful service, time management, and attention to detail.
Work History
Caregiver
9 Years 5 Months- Supported IHSS clients with bathing, dressing, grooming, and other daily living activities.
- Prepared nutritious meals while following dietary needs, preferences, and safety guidelines.
- Assisted with safe transfers, ambulation, and repositioning to reduce fall risks.
- Monitored client condition and reported changes to family members and care coordinators.
- Coordinated household tasks, laundry, and light cleaning to maintain healthy living environments.
- Documented care activities, observations, and service changes accurately for ongoing support.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recorded status and duties completed in logbooks for management.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Maintained entire family's schedule and organized events.
House Person
17 Years 4 Months- Coordinated guest room, hallway, and public area support to maintain Marriott cleanliness standards.
- Transported linens, towels, and amenities to housekeeping teams for continuous room turnover.
- Inspected assigned areas for hazards, damage, and supply shortages, reporting issues promptly.
- Assisted housekeeping and maintenance staff with furniture moves, trash removal, and setup tasks.
- Replenished carts with cleaning supplies, toiletries, and guest essentials for efficient daily operations.
- Maintained orderly back-of-house storage areas, organizing equipment and inventory for quick access.
- Responded to guest requests with prompt delivery of items and courteous service.
- Supported laundry team with timely washing, folding, and stocking of clean linens for guest use.
- Performed minor maintenance tasks, contributing to the upkeep of the facilities.
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Enhanced guest satisfaction by maintaining a clean and orderly hotel environment.
- Managed trash removal and recycling efforts to maintain a sanitary property and reduce environmental impact.
- Collaborated with team members to maintain inventory of supplies and linens for streamlined operations.
- Streamlined room turnover processes by effectively coordinating with front desk staff regarding room status updates.
- Reduced time spent on cleaning duties by establishing an organized system for storage areas.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Reported found guest articles and merchandise damage to managers on duty.
- Filed maintenance work order forms to notify maintenance of needed repairs.
Shipping and Receiving Lead
1 Year 5 Months- Directed receiving workflows to maintain accurate inbound inventory and dock scheduling.
- Coordinated shipping priorities with warehouse staff to support daily order fulfillment.
- Verified purchase orders, packing slips, and product counts before release or storage.
- Improved dock efficiency by organizing receiving lanes and outbound staging areas.
Education
High School Diploma
Skills
Respectful and compassionate
Time management
Elderly care
Problem-solving
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Caregiver
IHSS Public Authority
04.2017 - 09.2026Read More
House Person
Residence Inn Marriott
11.2002 - 03.2020Read More
Shipping and Receiving Lead
Distibutel
06.1996 - 11.1997Read More
Mira Mesa High School
High School Diploma
Read More