Jay-ne Shipp
Milton,NH
Summary
Offering strong organizational skills and keen eye for accuracy, eager to learn and grow. Brings solid foundation in basic accounting principles and adept at using accounting software and Excel. Ready to use and develop analytical thinking and problem-solving abilities in the Business Manager role. Previous experience working for animal shelters and a love of animals. Detail oriented and comfortable in a fast-paced environment. Love of learning which I will utilize to be a valuable asset for your organization.
Overview
19
19
years of professional experience
Work History
Jewelry Sales Associate
Savers
03.2024 - 12.2025
- Assisted customers in selecting jewelry, enhancing overall shopping experience.
- Maintained product displays and ensured cleanliness for optimal presentation.
- Processed transactions accurately using point-of-sale systems.
- Provided product knowledge to customers, boosting satisfaction and loyalty.
- Managed inventory levels through regular stock checks and organization.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
Shop Owner
Lilith Grace
01.2019 - 08.2019
- Managed daily operations and inventory control to ensure optimal stock levels.
- Developed and implemented marketing strategies to enhance brand visibility.
- Trained and supervised staff to improve customer service quality and efficiency.
- Analyzed sales trends to adjust product offerings based on consumer demand.
- Oversaw financial management, including budgeting and expense tracking, for profitability.
- Streamlined operational processes to reduce waste and enhance overall productivity.
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
Customer Relations
NHSPCA
12.2012 - 04.2013
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Mailed 'In Remembrance of' donation information to the family of the deceased.
- Catalogued names and addresses of donors.
- Fostered a puppy and had in-office pets to get them used to people.
Premium Admin Analyst
Long Term Care Partners
03.2007 - 12.2012
- Developed comprehensive reports to enhance operational efficiency and address stakeholder needs.
- Collaborated with cross-functional teams to implement process improvements and optimize resource allocation.
- Led projects aimed at enhancing service delivery models and improving patient outcomes.
- Mentored junior analysts in data interpretation techniques and reporting methodologies.
- Drove initiatives focused on quality assurance, ensuring adherence to regulatory standards in care delivery.
- Enhanced report accuracy, conducting thorough data audits on regular basis.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
Accounting Associate - Bingo
Cocheco Valley Humane Society
05.2008 - 02.2010
- Processed weekly financial transactions and maintained accurate records for accounts payable and receivable.
- Assisted in preparing financial reports, facilitating informed decision-making by management.
- Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues.
- Increased departmental organization by maintaining accurate records of financial transactions and creating detailed reports.
- Addressed and resolved complex and unexpected variances.
- Enhanced financial accuracy by consistently reconciling accounts and resolving discrepancies.
- Assessed data and information to verify entry, calculation, and billing code accuracy.
- Prevented potential fraud by implementing effective internal controls and regularly reviewing transactional data for unusual activity or inconsistencies.
- Conducted thorough account analysis to identify trends, discrepancies, and areas needing improvement within the company''s finances.
- Oversaw documentation and reporting of expenses, sales and other transactions.
Education
Bachelor of Science - Accounting And Finance
Southern New Hampshire University
Manchester, NH06-2006
Skills
- Strong communication skills
- Exceptional customer service
- Invoice balancing
- Payment processing
- Bank reconciliation
- Accounts payable
- Sales recordkeeping
- Attention to detail
- Customer relations
- Payroll preparation and processing
- Love of animals
Timeline
Jewelry Sales Associate
Savers
03.2024 - 12.2025
Shop Owner
Lilith Grace
01.2019 - 08.2019
Customer Relations
NHSPCA
12.2012 - 04.2013
Accounting Associate - Bingo
Cocheco Valley Humane Society
05.2008 - 02.2010
Premium Admin Analyst
Long Term Care Partners
03.2007 - 12.2012
Bachelor of Science - Accounting And Finance
Southern New Hampshire University