James Nelson
Huntsville,AL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
33
33
years of professional experience
Work History
On-Site Printer Fleet Manager (MTM)
The Lioce Group
03.2022 - Current
- Equipment quality and preparedness by maintaining and calibrating printing equipment regularly.
- Reduced waste by implementing sustainable printing practices and recycling materials.
- Continuous monitoring and reporting of consumables.
- Emergency response when need for equipment failure.
- Break and fix maintenance.
Server
Rosie's Mexican Cantina
09.2021 - 06.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Manager in Training
Presbyterian Apartments
06.2021 - 09.2021
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
Sales Associate
James Carpets
10.2020 - 06.2021
- Generate proposals and close sales.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Kemp's - Dalton Wholesale Floors
07.2020 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales/Office Manager
YESCO Sign & Lighting
03.2018 - 03.2020
- Improved sales team performance by implementing effective training programs and providing regular feedback.
- Enhanced customer satisfaction levels through exceptional service and prompt resolution of client issues.
- Streamlined office operations with efficient scheduling, resource allocation, and workflow coordination.
- Increased overall revenue by identifying new business opportunities and cultivating strong relationships with clients.
Salesperson
Zeekee Interactive
05.2017 - 03.2018
- Worked to build relationships with customers and built potential for additional sales.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Telesales Executive
YP Marketing Solutions
06.2015 - 05.2017
- Boosted sales revenue by implementing effective telesales strategies and techniques.
- Developed strong relationships with clients for increased customer retention and repeat business.
- Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills.
Salesperson
Packaging Corporation Of America
11.1990 - 06.2015
- Worked to build relationships with customers and built potential for additional sales.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
Education
Bachelor of Science - Finance
Birmingham Southern College
Birmingham, AL12.1989
Skills
- Work Order Preparation
- Client Relations
- Quality Assurance
- Lead Generation
- Strategic Planning
Timeline
On-Site Printer Fleet Manager (MTM)
The Lioce Group
03.2022 - Current
Server
Rosie's Mexican Cantina
09.2021 - 06.2022
Manager in Training
Presbyterian Apartments
06.2021 - 09.2021
Sales Associate
James Carpets
10.2020 - 06.2021
Sales Associate
Kemp's - Dalton Wholesale Floors
07.2020 - 10.2020
Sales/Office Manager
YESCO Sign & Lighting
03.2018 - 03.2020
Salesperson
Zeekee Interactive
05.2017 - 03.2018
Telesales Executive
YP Marketing Solutions
06.2015 - 05.2017
Salesperson
Packaging Corporation Of America
11.1990 - 06.2015
Bachelor of Science - Finance
Birmingham Southern College
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