JAY SCHACKLE
Fort Collins,CO
Summary
Motivated worker with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences.
Overview
10
10
years of professional experience
Work History
Server
Bahama Breeze
Charleston, SC
04.2022 - 01.2024
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Took orders from customers accurately, professionally, and promptly.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
Delivery Driver /Shift Leader
Papa Johns
Madison, WI
03.2020 - 11.2020
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Fostered positive working relationships with regular customers.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Completed on-time deliveries by choosing best and most efficient routes.
Delivery Driver
Dominos
Round Lake Beach, United States
04.2019 - 02.2020
- Answered constant flow of customer calls in between each delivery
- Offered advice and assistance to customers, paying attention to special needs or wants
- Completed deliveries with little to no complications.
Massage Therapist
Crest Hill, United States
07.2017 - 09.2018
- Maintained clients' treatment records and designed long-term care programs for return customers
- Booked appointments, answered phones, greeted clients, handled payments, and managed transportation of materials as needed
- Spoke with clients regarding health history, expectations, services and procedures for best customer satisfaction.
Delivery Driver /Assistant Store Manager
Papa Johns International Inc
Crest Hill, United States
03.2014 - 01.2017
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
- Hired, trained and mentored staff to maximize effectiveness.
- Counted inventory and ordered food products based on speculated needs.
Education
Massage Therapy License (IL) -
Cortiva Institute of Massage Therapy - Joliet
Some College (No Degree) - Chemical Engineering
University of Illinois At Chicago
Chicago, IL05-2015
Skills
- Quick Learner
- Excellent Communication Skills
- Complaint Resolution
- Staff Education and Training
- Creative Problem Solving
- Computer and PoS Proficient
- Professional and Friendly Demeanor
Timeline
Server
Bahama Breeze
04.2022 - 01.2024
Delivery Driver /Shift Leader
Papa Johns
03.2020 - 11.2020
Delivery Driver
Dominos
04.2019 - 02.2020
Massage Therapist
07.2017 - 09.2018
Delivery Driver /Assistant Store Manager
Papa Johns International Inc
03.2014 - 01.2017
Massage Therapy License (IL) -
Cortiva Institute of Massage Therapy - Joliet
Some College (No Degree) - Chemical Engineering
University of Illinois At Chicago
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