Jay Strand

• Oversaw operations of residential construction business, managing bids, ordering materials, invoicing, and tax preparation to ensure project continuity.
• Directed residential service operations for Strand home services
• Managed customer calls, estimates, and appointment scheduling
• Coordinated crews, job sites, and daily work orders

Assisted customers with parts identification and product selection at sales counter.

• Processed parts orders, quotes, and invoices using dealership inventory systems.
• Coordinated with technicians and service staff on correct parts requests.
• Checked stock levels and located items in warehouse and showroom inventory.
• Handled returns, exchanges, and warranty documentation for parts transactions.
• Operated point of sales and parts lookup computer systems.
• Opened crates to replenish stocked items in proper aisles.
• Initiated returns or exchanges of defective or incorrect items promptly and courteously.
• Parts sales and orders , inventory , I processed warranty claims and core returns
• Researched component numbers through catalogs, diagrams, and supplier databases.

• Operated ADM processing equipment and monitored production controls
• Inspected product quality and reported deviations to supervisors
• Adjusted valves, gauges, and machine settings during shifts
• Loaded, unloaded, and moved raw materials through plant areas
• Coordinated with team members to support steady production flow
• Maintained cleanliness of work area and equipment in accordance with safety regulations.
• Learned and followed safety and emergency procedures.