Gregory Harwood
Norwood,NC
Summary
Accomplished Senior Utility Maintenance Operator with a proven track record at the City of Albemarle, showcasing expertise in heavy equipment operation and a strong leadership ability. Excelled in emergency response and utility maintenance, significantly enhancing efficiency and safety. Demonstrated exceptional skill in system mapping and valve operation, coupled with a commitment to preventative maintenance and superior customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Utility Maintenance Operator
City of Albemarle
08.2017 - Current
- Trained and supervised teams in the installation, repair, and maintenance of water and sewer lines.
- Provided guidance to management on utility maintenance programs and resource allocation.
- Operated heavy equipment such as backhoes, dump trucks, and trenchers for installation and repair projects.
- Instructed employees on using specialized machinery such as tapping machines, jet-vac equipment, and other equipment safely and effectively.
- Installed and repaired hydrants, valves, meters, and other pipeline components.
- Managed inspections, repairs, and maintenance of water meters and sewer lines.
- Ensured accurate records of work activities and maintained compliance with city regulations.
- Coordinated emergency repairs, minimizing service interruptions.
- Provided customer service to the public regarding water or sewer service issues and city policies.
Engineering Assistant
Mohawk Industries Inc
06.2013 - 08.2017
- Assisted Press Operator in managing the operation of air graders, forming stations, and press lines to ensure continuous production.
- Monitored raw board quality, ensuring products met specified standards.
- Collaborated with operators to maintain stable and consistent production output.
- Identified and addressed process variations, troubleshooting sources of issues and implementing corrections.
- Performed routine housekeeping activities to maintain a clean and safe work environment on the press and forming lines.
- Assisted maintenance teams with basic maintenance tasks and provided support for technical work as needed.
- Contributed to team efforts and performed additional related duties to support operational goals.
Crew Leader
Albemarle Lawn Care
04.2013 - 08.2017
- Provided high-quality grass cutting and lawn maintenance services for commercial and residential properties, ensuring a neat and professional appearance.
- Operated various landscaping equipment, including riding mowers, push mowers, and trimmers, with a focus on efficiency and precision.
- Maintained consistent lawn care schedules, ensuring properties remained well-kept and visually appealing.
- Conducted regular inspections to identify and address maintenance needs, such as edging, trimming, and debris removal.
- Ensured adherence to safety standards and proper handling of all equipment.
- Delivered exceptional customer service by responding promptly to client requests and maintaining positive relationships.
Education
GED -
Home School
Albemarle, NCSkills
- Utility Maintenance
- Leadership
- Heavy Equipment Operation
- Meter & Valve Operation
- Safety & Compliance
- Preventative Maintenance
- Emergency Response
Certification
- CDL With Tanker Endorsement
- Collections II Certification
Timeline
Senior Utility Maintenance Operator
City of Albemarle
08.2017 - Current
Engineering Assistant
Mohawk Industries Inc
06.2013 - 08.2017
Crew Leader
Albemarle Lawn Care
04.2013 - 08.2017
GED -
Home School
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