Jaya Barnard
Lakeland,FL
Summary
Highly motivated and cooperative individual with strong problem-solving skills and a patient demeanor, seeking entry-level remote positions to further myself and create new experiences. Known for providing exceptional customer service and maintaining a positive attitude under pressure. Detail-oriented and organized with a background in medical transport and patient assistance, demonstrating strong attention to detail, accuracy, and a calm, cooperative nature.
Overview
1
1
year of professional experience
Work History
Central Transporter
Lakeland Regional Health Medical Center
05.2021 - 06.2022
- Reduced patient wait times through coordinating effectively with nursing staff to ensure timely transportations.
- Collaborated effectively with interdisciplinary teams, participating in regular meetings to discuss upcoming transports and address any concerns or issues that arose.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Identify and assess customers' needs to achieve satisfaction.
Education
Bachelor of Science - Public Health
Florida State University
Tallahassee, FL05.2026
High School Diploma -
Lake Gibson Senior High School
Lakeland, FL05.2022
Skills
- Ambivert
- Patient care
- Medical Terminology
- Highly Coachable
- Customer Service
- Patient and Tolerant
- Computer Proficiency
- Fast Typing Speed
- Proficient in Microsoft Office Suite (Word, Excel)
- Strong problem-solving skills with a calm, patient demeanor
Languages
Creole
Professional Working
Timeline
Central Transporter
Lakeland Regional Health Medical Center
05.2021 - 06.2022
Bachelor of Science - Public Health
Florida State University
High School Diploma -
Lake Gibson Senior High School
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