Jaya Goodrich
Syracuse,NY
Summary
Attentive student passionate about offering support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.
Effective at working with little supervision to support various work functions. Knowledgeable about maintaining clean work areas, restocking supplies and completing basic equipment repairs. Computer-savvy and team-oriented with positive and upbeat nature.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
Community Mainstreaming Associates
06.2022 - Current
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supervised daily activities and provided assistance to staff.
- Transported clients to medical and dental appointments to provide support.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Monitored progress and documented patient health status changes to keep care team updated.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Recorded status and duties completed in logbooks for management.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Ticket Sales Operator
Adventureland Amusement Park
03.2021 - 08.2022
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Contributed to team objectives in fast-paced environment.
- Trained new employees on customer service, money handling and organizing strategies.
- Maintained current knowledge of evolving changes in marketplace.
Food Service Team Member
Adventureland Amusement Park
03.2018 - 10.2020
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Education
High School Diploma -
St. John The Baptist Diocesan High School
West Islip, NY06.2021
Public Health
Syracuse University
Syracuse, NY05.2025
Skills
- Patient Care
- Vitals Monitoring and Documentation
- Medical Distribution
- Spreadsheet Tracking
- Personal Care Support
- Determined
- Patience
- Enthusiastic
- Problem-Solver
- Creative
Timeline
Direct Support Professional
Community Mainstreaming Associates
06.2022 - Current
Ticket Sales Operator
Adventureland Amusement Park
03.2021 - 08.2022
Food Service Team Member
Adventureland Amusement Park
03.2018 - 10.2020
High School Diploma -
St. John The Baptist Diocesan High School
Public Health
Syracuse University
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