Jaya Thohan

ICU patient care:

• Performed X-rays. Able to place unsedated patients for X-rays. Able to identify potential issues on X-rays.
• Administered oral, injectable, and topical medications.
• Administered oral and injectable fluids.
• Completed bandage changes, placed carpal bumpers and tail guards.
• Cleaned and expressed all sternal recumbent patients as needed.
• Collaborated with other staff members about patient treatment plans.
• Effectively communicated patient medical concerns to veterinarians.
• Monitored IV fluid rates, added medication to, and refreshed syringe pumps as needed.
• Set up the exam table for catheter placement and CBC collection.
• Restocked syringes, needles, bandage supplies, cleaning supplies, otic medications, oral medications, and other ICU necessities.
• Assisted with avian, mammal and reptile restraint.
• Assisted with admission examinations.
• Performed humane euthanasia by injection or isoflurane chamber.

Tech skills:

• Performed blood draws on various avian species as well as both terrestrial and water turtles.
• Able to complete my own CBC slides and crit tubes. Communicated with the veterinary technicians about the blood collections that need to be read.
• Able to calculate medication dosage and concentration.

Phones and Admissions:

• Able to answer phones, coordinate rescues and patient transfers, guide the general public on self-rescues, and navigate emotional clients.
• Able to thoroughly and accurately complete all admission paperwork, both for physical documentation and into the WRMD database.
• Able to take efficient notes verbalized by veterinarians during patient physical exams.
• Able to stabilize newly admitted patients and place them into proper enclosures.

Patient charts:

• Created weekly patient charts for all rehab patients.
• Ensured that diligent notes were taken at each treatment.
• Uploaded patient records into the WRMD database daily.
• Ensured all patient charts were filed correctly with their cage location and intake form.
• Collaborated with veterinarians about treatment plans.
• Ensured all patient charts had relevant notes for future vet checks.

Neonatal Care:

• Administer nipple feeds, tong feeds or tube feeds for various neonates (cottontails, marsh rabbits, opossums, raccoons, squirrels, rats, mice, armadillos, songbirds, crows, raptors, etc.).
• Administered any oral, injectable or topical medications.
• Educated students and volunteers on proper handling techniques, PPE and baby room etiquette.
• Ensured patient age and development adherence to the phases of protocols.
• Properly setting up enclosures to meet the needs of each species.
• Thoroughly examining babies each time they are in hand and alerting veterinarians if issues arise.
• Able to act quickly if a patient aspirates or a tube perforates.
• Enhanced neonate protocols through research and careful record-keeping through database statistics.
• Constant communication with the rehabilitation team through daily patient rounds.
• Supervised three baby rooms.

Reptiles:

• Species experience: Gopher Tortoises, Florida Box Turtles, Peninsula Cooters, Red-bellied Cooters, Florida Soft Shells, and Common Snapping Turtles.
• Able to properly handle each species.
• Able to maintain their basic husbandry.
• Administered any oral, injectable, and topical medications.
• Able to administer oral medications through a feeding tube and by a metal or rubber gavage tube.
• Able to complete bandage changes with various dressings required.
• Able to obtain blood from the jugular or arm vein.
• Communicated with veterinarians about any patient concerns or vet checks needing to be completed.
• Educated students about turtle restraint, injection sites, and bandage changes.
• Ensured all reptiles had access to additional heat sources.

Avians:

• Species experience: passerines, Anatidae, Columbiformes, birds of prey, long-legged waders, shorebirds, pelagic birds, woodpeckers, marsh birds, hummingbirds, swifts, wild turkey, invasive species, and domestic birds.
• Able to identify various species.
• Species-specific knowledge (migration, behaviors, dietary preferences, gregarious versus solitary dwellers, habitats, age definition, etc.)
• Able to apply appropriate husbandry pertaining to each species.
• Able to assess feather quality for flight and for waterproofing.
• Knowledge of which species need conspecific housing versus mixed housing.
• Collaboration with veterinarians on patients who potentially need feather imping/plucking.
• Administered any oral, injectable or topical medications.
• Gavage-fed birds.
• Educated students and volunteers on handling techniques, PPE and identifying signs of stress.
• Able to complete bandage changes with various dressings required.
• Able to obtain blood from the jugular, wing or leg vein.
• Able to restrain any species for catheter placement or other procedure.

Adult mammals:

• Species experience: squirrels (gray, red, Sherman's fox), chipmunks, rats, mice, moles, shrews, bats, opossums, raccoons, bobcats, coyotes, red fox, cottontails, marsh rabbits.
• Able to apply appropriate husbandry pertaining to each species.
• Able to restrain adult mammals.
• Able to administer oral, injectable or topical medications.
• Able to catch adult mammals by netting.
• Knowledge of the potential bodily harm each species poses and the ability to operate effectively while wearing bite gloves or other protective gear.

Diet prep:

• Knowledge of dietary needs for various species.
• Able to weigh and cut meat and fish.
• Able to make a formula using appropriate measurements.
• Ensure quality over quantity.

Outdoor caging:

• Able to appropriately designate species per caging requirements.
• Ensured proper maintenance and cleanliness for all outdoor caging.
• Able to assemble an enclosure to meet climbing, perching, or hiding needs.
• Able to perform basic repairs to cages (mesh tears, shade cloth assembly, permanent perching, revamping astroturf, etc.).
• Ensured the proper use of the double door system.
• Ensured each cage was locked at the end of each day.

Outdoor patient care:

• Continuous monitoring of the welfare of all outside patients, including weight checks and progression to larger enclosures prior to release.
• Able to identify the needs for a patient to return inside.

Release assessment:

• Able to make assessments both independently and in collaboration with the team on release candidacy.
• General knowledge of release locations. Able to relocate patients to a mimicking habitat if there is no location history or an unfit location history.
• General knowledge of territorial versus communal species.
• Utilizing the time of year, migration, juvenile dependency, and other factors for assessments.

Ambassadors:

• Species include: Great Horned Owl, two Eastern Screech Owls, Fish Crow, Florida Box Turtle, Eastern Indigo Snake, Corn Snake, and Ball Python.
• General oversight of their care, feeding, cleaning, and enrichment.
• Assessed their demeanors daily and alerted veterinarians if any issues came up.
• Participated in training the Fish Crow ambassador, utilizing positive reward techniques and repetition of various commands.
• Glove work with two Eastern Screech Owls for approximately one year.
• Assisted in box training two Eastern Screech Owls for transport.
• Attended presentations with the Eastern Screech Owls at our Visitor Education Center.

Euthanasia:

• Discussed with team members about patients' quality of life.
• Able to perform various routes of euthanasia by injection.
• Able to process and progress forward post-euthanasia.

• This position was created specifically for me by the wildlife department to be a bridge between the interns and the staff members. Worked closely with the rehabilitation staff and performed their daily job responsibilities while also fulfilling duties with the students.
• Hosted volunteer talks on new organization information, ensuring proper PPE and cleanliness were maintained, and answered any questions they had.
• Frequently met with all the interns to discuss patient care, clinic efficiency, and general reminders.
• Continued use of WRMD documentation.
• Greeted clients with patience, taking their paperwork, answering their questions, and educating them about wildlife.
• Assigned to staff ICU patient cases to collaborate and work with the University of Wisconsin Veterinary Team.
• Learned proper PPE protocol for HPAI prevention and educated other students and volunteers.
• Assisted rehabilitators with HPAI suspects and all high-risk specimens in our outdoor triage enclosure.
• Restocked inventory of HPAI PPE and other supplies needed in the quarantined triage enclosure.
• Supported fundraising and community events
• Collaborated with staff on animal welfare initiatives
• Assisted in the development of new policies and procedures to improve operational efficiency.
• Maintained a positive working relationship with fellow staff, interns, and volunteers.
• Fed, medicated, and took care of ambassador animals: fox snake, mallard duck, and peregrine falcon.

• Cleaned, sterilized, and restocked exam rooms between appointments.
• Filled out CBC lab results into patient charts and mailed results to clients.
• Assisted with blood tests.
• Readied IDEXX lab samples to be sent out at the end of each day.
• Participated in weekly meetings with other assistants, technicians, and the lead veterinarian; learned about canine and feline vaccinations, disease contraction and transmission, spay/neuter, zoonotic diseases, etc.
• Attended the 2022 Wisconsin Veterinary Medicine Association conference at the Milwaukee County Zoo.
• Assisted the veterinary technicians with the restraint of dogs and cats during blood draws and nail trimmings.
• Supported euthanasia procedures and disposal following regulations and owner preferences.

• Expanded on intern duties listed from the previous year.
• Learned how to triage phones and educate the general public. Answered phone calls, returned voicemails and communicated through text messages with clients through the work cell phone to analyze photos and videos of potentially hurt animals, guided clients to call other facilities that were closer to them, etc.
• Assisted rehabbers and University of Wisconsin veterinarians in the examination room and radiology for intensive care unit patient procedures.
• Educated students at the University of Wisconsin Veterinary School about orphan mammal wildlife handling and tube-feeding orphaned Eastern Cottontails.
• Learned how to administer subcutaneous fluids.
• Assisted first-year interns with answering general questions about wildlife rehabilitation, species-specific knowledge, administering subcutaneous fluids, and problem-solving.
• Learned how to navigate WRMD. Uploaded daily patient paperwork into the database.
• Learned to confirm patient death and properly dispose of the bodies to be transported to the morgue.
• Performed my first euthanasia under the guidance of veterinarians and wildlife rehabilitators.
• Conducted habitat assessments to ensure appropriate living conditions for animals.
• Maintained cleanliness and organization of animal enclosures and facilities.
• Documented observations and reported findings to senior staff members.
• Fed, administered medications, and cleaned the enclosures of ambassador species: fox snake, mallard duck, and peregrine falcon.

• Responsible for nutritional and medicinal care for admitted patients.
• Ensured enclosure safety and hygiene.
• Learned rabies, mange, and conjunctivitis protocols.
• Handling techniques to minimize stress and self-protection.
• Observed and assisted rehabbers during physical therapy and patient admission.
• Palpated deceased or sedated animals for injuries.
• Collected fecal samples and observed fecal slides.
• Performed gavage feeding.
• Transported patients to release sites.
• Renested patients.
• Learned and performed wildlife rehabilitation skills.

• Served food and beverages to guests during baseball games and events.
• Managed customer orders efficiently in a fast-paced environment.
• Handled cash transactions and processed payments accurately at checkout.
• Developed positive relationships with regular customers through friendly conversation.
• Assisted other wait staff members in times of heavy customer traffic.
• Maintained a clean work station by restocking supplies and wiping down counters.
• Checked back with customers throughout meal service to ensure satisfaction.

• Officiated girls lacrosse games, ensuring rule compliance and safety standards.
• Communicated effectively with coaches and players to clarify game rules.
• Coordinated with other referees to maintain consistent officiating during games.
• Attended training sessions to stay updated on rule changes and officiating techniques.
• Enforced the rules of lacrosse throughout the game.
• Checked player equipment to ensure compliance with league rules.

• Scheduled appointments both over the phone and in the salon.
• Processed payments for services rendered.
• Greeted customers, answered phone calls and responded to emails in a timely manner.
• Provided information about services, products and prices to customers.
• Resolved customer complaints in a professional manner.
• Ensured all areas of the salon were clean and organized.

• Measured out grain and replenished hay for the horses' morning meal.
• Brought horses in from their pastures to their respective stalls for breakfast. Turned the horses back out into their pastures once they finished breakfast.
• Maintained cleanliness of stalls, pastures, water troughs, food buckets and the food prep area.
• Ensured that equipment was properly cleaned and stored after each use.
• Administered ointments, liniments, or other medications when necessary.