JayaJyothi Nagasubrahmaniem
Cary,NC
Summary
Visionary, deeply technical Product Leader with 20+ years of experience directing enterprise-scale Data, Platform, and Composite AI initiatives within highly regulated, matrixed organizations (Healthcare and Insurance). Proven track record acting as the single-threaded owner for zero-to-one and scale-up platform products—translating corporate strategy into outcome-oriented capability roadmaps, strategic build-vs-buy decisions, and durable product operating mechanisms. Expert at designing and scaling federated AI product operating models that drive cross-capability coordination, optimize developer experience (DX), and embed compliance-by-design. Exceptional executive communicator adept at aligning cross-functional architecture, engineering, and business leadership to maximize platform health and deliver measurable business value.
- AI Platform Product Strategy: AI Capabilities, LLM-Enabled Products, AI Agent Infrastructure (MCP, RAG), Technical Tradeoffs & Architectural Decisions
- Product Operating Models: Federated Product Practices, Intake Standards & Readiness Criteria, Playbooks & Enabling Assets, Lifecycle Governance
- Enterprise Platform Management: Technical Product Leadership, Non-Functional Requirements (Cost-Efficiency, Observability, Resiliency), Build vs. Buy Evaluation
- Governance & Compliance: Responsible AI Principles, Compliance-by-Design, Risk-Sensitive Environments (HIPAA, Insurance Regulations)
- Executive Leadership: Cross-Functional Alignment, Stakeholder Management, Product Success Metrics & ROI, Matrixed Team Coordination
Overview
20
20
years of professional experience
1
1
Certification
Work History
Principal Product Manager — Data & AI Platform
Kaiser Foundations
01.2024 - Current
- Led enterprise-scale Data & Analytics transformation programs spanning data engineering, BI, data science, and AI enablement for web and mobile platforms — delivering trusted data products, scalable analytics infrastructure, and self-service dashboards in an Agile environment.
- Served as single-threaded owner for cross-organizational Data & Analytics programs spanning data engineering, BI, data science, and AI enablement — coordinating priorities and delivery across 4+ senior organizational stakeholders using Agile and Azure DevOps.
- Designed and continuously iterated lightweight, scalable operating mechanisms (sprint reviews, program increments, dependency tracking) that kept distributed cross-functional teams aligned to measurable milestones and reduced delivery risk on ambiguous, multi-team initiatives.
- Led cloud data modernization program migrating from Azure Data Factory to Databricks, establishing scalable analytics infrastructure and enabling self-service data product use cases across engineering and analytics teams.
- Acted as critical liaison between data engineering, BI, data science, and platform teams — driving aligned priorities, surfacing cross-team dependencies, and ensuring on-time delivery of shared data platform goals.
- Owned AI/ML program delivery in partnership with data scientists — including TensorFlow-based predictive models and A/B testing frameworks — translating model outputs into operational analytics products with measurable business adoption.
- Established clear milestones, owners, and success metrics for ambiguous, cross-functional data initiatives; communicated program status and tradeoffs to senior executives and technical teams through concise written and verbal updates.
- Drove analytics enablement by promoting a data product mindset — defining use cases as product features, prioritizing backlogs with MoSCoW/RICE, and leading change management to accelerate stakeholder adoption.
- Directed healthcare data integration initiatives across complex EHR ecosystems using HL7 FHIR standards, ensuring strong data governance, data quality, HIPAA compliance, and reliable data pipelines for downstream BI and analytics use cases.
Product Manager — AI Enterprise Transformation
AI Innovation Labs — Kaiser Foundations
01.2023 - 12.2023
- Pioneered MCP-based intelligent agent infrastructure using Claude and LLaMA LLMs — establishing enterprise-grade AI agent platform that reduced analytics workflow delivery cycles by 60% and served as foundation for broader AI enablement programs.
- Built conversational AI workflows for Splunk-based analytics reporting, demonstrating ability to translate emerging AI capabilities (Model Context Protocol) into concrete, scalable analytics tooling for data teams.
- Developed clinical chatbot using OpenAI — built healthcare-specific conversational AI ensuring HIPAA compliance and integration with existing EHR systems.
- Created automated UML diagram generation using Ollama / Mermaid — delivering streamlined architecture visualization and technical documentation capabilities.
- Established performance measurement frameworks and ROI metrics for AI agent deployments, enabling data-driven prioritization of AI innovation investments across the organization.
Sr. Technical Manager
MunichRe Insurance
01.2018 - 07.2021
- Led Application Delivery Team managing full SDLC for Data & Content Management platform, owning end-to-end program delivery across claims & payment processing with cross-functional team coordination.
- Built and sustained strong, long-term relationships across business, technology, and operations — serving as trusted liaison to drive program success, aligned delivery schedules, and stakeholder accountability.
- Generated earned value management data and reports for leadership; drove process improvements and technical optimization to elevate team productivity and delivery quality.
Technical Manager
Hartford Insurance | HCL Technologies
01.2015 - 01.2018
- Served as senior technical leader for enterprise BI and application development delivery within Hartford Insurance's financial services division — owning architectural decisions, technical standards, and end-to-end delivery accountability across analytics and platform workstreams.
- Led design and development of enterprise reporting platform using Power BI and SSRS — architecting multi-tier dashboards and operational reports consumed across three distinct audiences: end users, operational consumers, and C-suite executives — ensuring each reporting layer met role-specific data fidelity and UX requirements.
- Drove technical architecture and hands-on development of SSIS-based ETL pipelines — engineering data flows from heterogeneous insurance source systems into structured data marts, enforcing data quality standards, and maintaining pipeline reliability for downstream BI and executive reporting.
- Established and enforced technical standards and best practices across the reporting and application development team — conducting code reviews, defining reusable component libraries, and mentoring junior developers on SharePoint, O365, Power BI, and SSIS delivery patterns.
- Owned SharePoint and O365 platform architecture and development — delivering enterprise intranet portals, document management workflows, and business process automation solutions aligned to Hartford's insurance operations and finance division requirements.
- Acted as primary technical liaison between HCL delivery team and Hartford business stakeholders — translating complex insurance domain requirements (claims, underwriting, premium tracking, financial reconciliation) into structured technical specifications, data models, and BI deliverables.
- Maintained full SDLC ownership across concurrent analytics and application workstreams — managing requirements, architecture, development, QA, UAT coordination, and production releases within a fast-paced insurance enterprise environment.
- Enforced data governance, audit-readiness, and HIPAA/financial compliance standards across reporting pipelines — implementing validation frameworks, reconciliation logic, and lineage documentation to meet Hartford's regulatory and internal audit requirements.
Sr. Technical Lead — Application Development & Data Analytics
Bank of America (Retail Banking & Consumer Products)
01.2011 - 01.2014
- Served as senior technical analyst and full-stack developer embedded within Bank of America's retail banking and consumer products division — owning end-to-end delivery across .NET application development, data analytics, and enterprise BI reporting workstreams.
- Architected and developed enterprise .NET full-stack applications using C#, ASP.NET, and MVC patterns — building consumer-facing and internal banking platform features aligned to BofA's retail banking product suite, ensuring scalability, security, and compliance with financial services standards.
- Designed and implemented RESTful and SOAP-based web services and APIs — enabling seamless data exchange between retail banking applications, core banking systems, and downstream analytics platforms across BofA's enterprise technology ecosystem.
- Built and maintained SQL Server data models and relational schemas supporting retail banking operations — designing normalized data structures, stored procedures, and query optimization strategies to ensure high-performance data access across transactional and reporting workloads.
- Delivered enterprise BI dashboards and operational reports using SSRS and Crystal Reports — translating retail banking metrics (account acquisition, product penetration, transaction volumes, customer behavior) into structured, role-based reporting consumed by operations teams and senior business stakeholders.
- Owned data analytics workstreams across consumer product lines — performing structured analysis on retail banking datasets to surface trends, anomalies, and performance insights that directly informed product and operational decision-making at BofA.
- Acted as primary technical liaison between Accenture delivery team and BofA business stakeholders — translating retail banking domain requirements into detailed technical specifications, data models, and application designs delivered within Accenture's structured SDLC and governance framework.
- Enforced financial services data security, audit-readiness, and compliance standards across all application and reporting deliverables — adhering to BofA's internal controls, data access policies, and regulatory requirements governing banking data.
Sr. Software Engineer
Warner Bros. | Enterprise Applications
01.2009 - 01.2011
- Contributed to enterprise application development and system enhancement within Warner Bros.' internal business application portfolio — delivering .NET-based solutions supporting operational workflows and business process requirements.
- Designed and optimized SQL-based data models and backend data layers for enterprise applications — ensuring data integrity, performance, and maintainability across Warner Bros.' internal systems.
- Supported end-to-end SDLC delivery within Infosys's global delivery model — managing requirements, development, testing, and deployment across Warner Bros. enterprise application workstreams while adhering to Infosys quality and governance standards.
Software Engineer
American Express | Finance & Accounting
01.2006 - 01.2009
- Developed and maintained .NET/C# enterprise applications supporting American Express's finance and accounting operations — building internal workflow tools, business process automation, and web-tier components using ASP.NET, HTML, JSP, and Servlets.
- Engineered SQL Server data models, stored procedures, and structured query layers underpinning Amex financial systems — ensuring transactional integrity, reconciliation accuracy, and audit-readiness across accounting datasets.
- Delivered data analytics and operational reporting solutions for Amex finance stakeholders — developing structured data extracts, financial performance reports, and accounting metrics that supported business decision-making across finance leadership.
Education
Bachelors in Engineering -
Anna University
Chennai, TN, India01-2006
Skills
- Product Leadership
- Cross-Org Technical Product Mgmt
- Single-Threaded Ownership
- Zero-to-One & Scale-Up Programs
- Operating Mechanisms Design
- Executive Communication
- Data & AI Domains
- Data Engineering & Platforms
- Databricks & Modern Data Stacks
- Analytics & Experimentation
- AI/ML & LLM Enablement
- MCP, RAG, Claude, LLaMA
- Delivery & Tooling
- Azure DevOps (ADO)
- Agile / SAFe / Scrum
- BigQuery, Power BI, Tableau
- Python, SQL
- Jira, Confluence
Certification
- Microsoft Certified AI Product Manager
- Microsoft Azure Certified (AZ-900)
- SAFe POPM Certified (Product Owner/Product Manager)
- SAFe Certified Practitioner
- MIT Sloan Certified — Agile Leader
- Nintex Certified Cloud Automation Practitioner
Timeline
Principal Product Manager — Data & AI Platform
Kaiser Foundations
01.2024 - Current
Product Manager — AI Enterprise Transformation
AI Innovation Labs — Kaiser Foundations
01.2023 - 12.2023
Sr. Technical Manager
MunichRe Insurance
01.2018 - 07.2021
Technical Manager
Hartford Insurance | HCL Technologies
01.2015 - 01.2018
Sr. Technical Lead — Application Development & Data Analytics
Bank of America (Retail Banking & Consumer Products)
01.2011 - 01.2014
Sr. Software Engineer
Warner Bros. | Enterprise Applications
01.2009 - 01.2011
Software Engineer
American Express | Finance & Accounting
01.2006 - 01.2009
Bachelors in Engineering -
Anna University