Cheryl Cameron
Fort Mill,SC
Summary
Dynamic Product Owner with a proven track record at Accenture, driving AWS Generative AI/ML initiatives that enhanced document processing efficiency by 95%. Expert in Agile methodologies and cross-functional team leadership, I excel in strategic roadmap development and stakeholder management, delivering innovative healthcare IT solutions that align with business objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Owner / Product Manager - AWS Generative AI/ML
Enterprise Digital Transformation Division
07.2022 - 03.2025
- Managed enterprise-wide implementation of cutting-edge AWS Generative AI/ML technologies to revolutionize document processing workflows, achieving transformative efficiency gains and exceptional accuracy improvements.
- Led multiple scrum teams through full product lifecycle management for end-to-end product implementation, from strategic vision development to successful deployment of next-generation healthcare processing solutions.
- Led comprehensive product vision and execution strategy, meticulously managing prioritized backlogs ensuring perfect alignment with enterprise business objectives.
- Cultivated high-performance cross-functional team environments through sophisticated Agile frameworks, facilitating seamless integration across development, data science, and business units.
- Architected dynamic sprint cadences and governance protocols, establishing rigorous metrics-driven development methodologies and stakeholder communication strategies.
- Synthesized complex user research insights and competitive market intelligence to identify strategic enhancement opportunities and innovative feature development paths.
- Implemented robust performance analytics frameworks to measure product efficacy, establishing data-driven decision-making processes for continuous improvement cycles.
- Delivered mission-critical functionality resulting in 95% productivity increase and 90% error reduction through intelligent workflow automation.
- Managed seamless collaboration between UX/UI design specialists and engineering teams, creating intuitive user experiences based on sophisticated analytics and stakeholder feedback.
IT Technical Product Owner II
Accenture Company, LLC (KAISER Permanente, CDTS Telehealth)
Oakland, USA
06.2021 - 01.2022
- Led cross-functional eCommerce platform development teams supporting enterprise-wide website functionality for a Fortune 500 healthcare organization.
- Managed Agile product development lifecycle from conceptualization through deployment for mission-critical telehealth applications.
- Strategically prioritized product backlogs and developed comprehensive user stories with measurable acceptance criteria for SaaS telehealth solutions.
- Architected continuous improvement strategies and roadmaps to enhance digital customer experience across multiple platforms.
- Facilitated daily Agile ceremonies ensuring transparent communication and accountability across distributed teams.
- Collaborated with business subject matter experts to translate complex healthcare requirements into technical specifications.
- Engineered end-to-end solutions utilizing SharePoint, AWS cloud infrastructure, and Microsoft integrations.
- Tracked and optimized team velocity metrics, driving 15% improvement in sprint deliverable completion rates.
- Identified and resolved critical impediments to maintain seamless sprint execution and ensure timely product demos.
- Developed enhanced feature sets for multi-channel platforms including eCommerce, SaaS, mobile applications, and customer-facing web interfaces.
- 100% Remote Position
IT Agile Product Owner & Scrum Master
BSI Solutions
Charlotte, USA
09.2020 - 12.2020
- Led Agile transformation for an emerging technology startup, balancing multiple leadership roles: 25% Agile Project Management, 25% Business Analysis, 25% Certified Scrum Master, and 25% JIRA Administration.
- Established and refined product backlog prioritization frameworks to align with strategic business objectives.
- Mentored cross-functional teams on Agile principles, values, and implementation best practices.
- Implemented standardized documentation protocols for functional and non-functional requirements.
- Developed comprehensive project templates enhancing organizational efficiency and consistency.
- Facilitated Agile ceremonies including standups, backlog refinement, sprint planning, and retrospectives.
- Managed cross-team collaboration to develop client-centric proposals aligned with strategic objectives.
- Instituted user story estimation techniques resulting in more accurate sprint planning and resource allocation.
- Remote Position with Federal Secret Clearance
IT Agile Scrum Master-Product Owner
NCDIT IT
Raleigh, USA
09.2017 - 11.2019
- Led implementation of a $2 million automated Business Objectives and Customer Relationship Management System for NCDOT Office of Civil Rights utilizing SAP Software Solutions in an Agile environment.
- Managed product vision and backlog management for enterprise-level SAP implementation.
- Served as primary liaison between technical teams and executive stakeholders, ensuring alignment with organizational goals.
- Prioritized development roadmaps based on critical business requirements and stakeholder needs.
- Led two SAP ERP-IT Engineering Teams (8-10 members each) through successful sprint cycles.
- Removed implementation impediments to consistently meet sprint goals and release milestones.
- Facilitated Go/No-Go decisions through comprehensive release management processes.
- Collaborated with cross-functional stakeholders to enhance transparency and deploy Interactive Voice Recognition.
IT Agile Project Manager / Business Analyst
NC DHHS / Division of Health Services and Regulation
Raleigh, USA
11.2015 - 06.2017
- Led the implementation of a federally-funded $2.3M Automated Background Check Management System (ABCMS) for healthcare worker compliance verification.
- Executed dual responsibilities focusing on Agile project management methodologies and comprehensive business analysis.
- Managed end-to-end project lifecycle for a CMS grant-funded healthcare compliance system, ensuring adherence to federal regulatory requirements.
- Established robust communication channels with diverse stakeholders including Centers for Medicare & Medicaid Services (CMS), State Program Managers, and certification agencies.
- Formulated detailed technical documentation including project scope, business requirements, and interface specifications.
- Conducted thorough technology evaluations for enterprise-level system integration and procurement recommendations.
- Developed comprehensive risk assessment frameworks, testing protocols, and contingency planning strategies.
- Created and implemented customized training curricula for diverse end-user populations across multiple agencies.
- Maintained strict governance over project scope, timeline adherence, and budget allocation to ensure compliance with federal grant parameters.
Education
Master of Arts - Computer Resources and Information Management
Webster University
Columbia, SCBachelor of Science - Computer Science
Johnson C. Smith University
Charlotte, NCSkills
- Product Leadership
- Product Lifecycle Management
- AWS Generative AI/ML Integration
- Agile/Scrum/SAFe Methodologies
- Strategic Roadmap Development
- Healthcare IT Systems
- Cross-Functional Team Leadership
- Backlog Prioritization & Refinement
- Data Validation & Analytics
- User Research & Requirements Gathering
- JQL & SQL Proficiency
- Risk Mitigation Strategies
- Feature Definition & Prioritization
- Document processing automation
- Sprint Planning & Execution
- Legacy system modernization
- Release Management
- Enterprise digital transformation
- Requirements elicitation
Product Tools:
- JIRA/JIRA Align/Confluence
- Figma/Miro/IObeya
- Glean Work
Certification
- Certified Scrum Master
Training Courses
- Product Management
- Generative AI/ML for beginners
- Product Managers with Product Lifecycle
Timeline
Product Owner / Product Manager - AWS Generative AI/ML
Enterprise Digital Transformation Division
07.2022 - 03.2025
IT Technical Product Owner II
Accenture Company, LLC (KAISER Permanente, CDTS Telehealth)
06.2021 - 01.2022
IT Agile Product Owner & Scrum Master
BSI Solutions
09.2020 - 12.2020
IT Agile Scrum Master-Product Owner
NCDIT IT
09.2017 - 11.2019
IT Agile Project Manager / Business Analyst
NC DHHS / Division of Health Services and Regulation
11.2015 - 06.2017
Master of Arts - Computer Resources and Information Management
Webster University
Bachelor of Science - Computer Science
Johnson C. Smith University
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