JAYALAXMI KALUKURI
Landover,FL
Summary
Senior Business Analyst with 10+ years of experience specializing in requirements intake, stakeholder collaboration, and translating complex business needs into scalable technical solutions. Proven expertise in requirement elicitation, requirement scrubbing, gap analysis, and data-driven decision-making. Strong ability to act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and successful delivery. Experienced in Agile environments with functional exposure to ServiceNow concepts and enterprise platforms.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Business Analyst
The Hartford, Pearson Vue, SunTrust, CMC Ltd, Karvy Group
- - Experience in business analysis, reporting, ETL validation, and stakeholder management
Senior Business/Data Analyst
Southern Glazer’s Wine & Spirits
12.2022 - Current
- - Act as primary intake owner for business requests ensuring Definition of Ready before development
- - Perform requirement scrubbing to eliminate ambiguity and ensure feasibility
- - Lead discovery sessions with stakeholders to uncover true business needs
- - Partner with Product Owner to translate requirements into user stories with acceptance criteria
- - Conduct gap analysis between current and future state processes
- - Serve as liaison between business and technical teams
- - Create documentation including STTM, process flows, and functional requirements
- - Support backlog prioritization and impact analysis
Senior Business/Data Analyst
UKG Solutions
12.2021 - 12.2022
- - Led backlog intake and grooming ensuring user stories meet readiness criteria
- - Facilitated stakeholder workshops for requirement elicitation
- - Translated business needs into actionable user stories
- - Performed data validation, API testing, and root cause analysis
- - Worked closely with Product Owner for prioritization and delivery
Data Analyst
JM Family
01.2021 - 11.2021
- - Conducted requirement elicitation and process analysis
- - Performed gap analysis and feasibility assessments
- - Collaborated with technical teams on solution design
- - Supported data governance and documentation
Data Analyst / BI Analyst
Chubb Insurance
04.2019 - 12.2020
- - Gathered and documented BRD and FRD requirements
- - Conducted data scrubbing, profiling, and validation
- - Acted as liaison between business and development teams
- - Developed dashboards and reporting solutions
Education
MBA - Management Information Systems
Silicon Valley Univeristy
San Jose01.2016
Bachelor of Commerce - Computer Science
Skills
- - End-to-End Intake Management
- - Requirement Scrubbing & Validation
- - Stakeholder Elicitation & Discovery Workshops
- - Product Owner Collaboration
- - Gap Analysis & Process Improvement
- - Definition of Ready (DoR)
- - User Stories & Acceptance Criteria
- - Agile / Scrum / Kanban
- - SQL, Databricks, Reporting
- - Cross-functional Communication
- - End-to-end intake lifecycle management from request initiation to functional readiness
- - Requirement validation ensuring clarity, feasibility, and alignment with platform best practices
- - Expertise in user story refinement, backlog grooming, and Definition of Ready enforcement
- - Strong experience in gap analysis, impact analysis, and process optimization
- - Functional understanding of ServiceNow-like enterprise platforms (HR/Service Management workflows)
- - Experience aligning solutions with OOTB capabilities vs customization
- - Familiar with workflow automation, business rules, UI-driven configurations, and case management
Certification
Databricks Certified Data Engineer Associate
TOOLS & TECHNOLOGIES
SQL, Databricks, Power BI, Tableau, Excel, Python, Azure DevOps, JIRA
Timeline
Senior Business/Data Analyst
Southern Glazer’s Wine & Spirits
12.2022 - Current
Senior Business/Data Analyst
UKG Solutions
12.2021 - 12.2022
Data Analyst
JM Family
01.2021 - 11.2021
Data Analyst / BI Analyst
Chubb Insurance
04.2019 - 12.2020
Bachelor of Commerce - Computer Science
Business Analyst
The Hartford, Pearson Vue, SunTrust, CMC Ltd, Karvy Group
MBA - Management Information Systems
Silicon Valley Univeristy