Jayanthi Munukuntla
San Antonio,TX
Summary
Revenue Cycle Subject Matter Expert with 4+ years of experience in optimizing revenue streams, enhancing financial workflows, and ensuring regulatory compliance. Proficient in streamlining billing processes, managing accounts receivable, and implementing performance improvement initiatives. Demonstrated ability to lead cross-functional teams and collaborate with key stakeholders to achieve organizational goals. Committed to maximizing revenue growth and ensuring financial stability for healthcare organizations.
Overview
6
6
years of professional experience
Work History
Revenue Cycle Subject Matter Expert
Boss Staffing Solutions
03.2021 - 03.2022
- Managed the full revenue cycle process from patient intake to insurance payment
- Responsible for overseeing patient billing and collections
- Communicated with insurance companies, patients, and other healthcare professionals
- Analysed patient accounts, identified discrepancies, and resolved issues accordingly
- Researched and resolved coding and reimbursement issues
- Provided monthly revenue and variance reports
- Prepared and reviewed monthly financial statements
- Served as a liaison between various departments to ensure appropriate billing procedures.
Senior Process Executive - Voice
Cognizant Technology Solutions India Private Ltd.
12.2017 - 01.2020
- Worked as a Senior Process Executive- Voice Process DME
- Worked Mainly on Orders End to End Process of Accounts
- Part of a team where we together brought the aging under control as per Business Requirements
- Work with team leaders to identify challenges to improve overall process execution
- Providing specialist collection service to customers including proactive calling to ensure debts are paid when due, performing full account management duties
- Make daily collection calls
- Accurately enter and process billing information
- Prepare and maintain various billing and A/R reports
- Managing and Resolving customer complaints.
Process Consultant
Hinduja Global Solutions
04.2016 - 11.2017
- Worked as a Process Associate for Health Care Accounts Receivables
- Training and mentoring new batches and upgrading their skills according to the Business Requirements
- Aiding the team in attending supervisory and escalating the process defects and resolving the issue
- Identifying the root cause of the rejection of the claims and accordingly resolving it
- Paid claims to be updated on the system by posting detailed payment history
- Regular audits of the Associate work and conduct feedback sessions
- Create performance reports (PI and KRA) of the team and maintain statistics
- Responsible for calling insurance companies and following up on outstanding claims.
Education
M.S in Information Technology Management (ITM) -
Webster University
St Louis, MOM.S in mass communication and Journalism -
Osmania University
Skills
- Claims resolution
- Payment posting
- Medical billing
- Coding
- Auditing
- Healthcare reimbursement
- HIPPA Compliance
- Data Entry
- ICD-10 Coding
Applications Used
- Epic
- Salesforce
- Allscripts
- EBC
- Nextgen
- Cerner
Timeline
Revenue Cycle Subject Matter Expert
Boss Staffing Solutions
03.2021 - 03.2022
Senior Process Executive - Voice
Cognizant Technology Solutions India Private Ltd.
12.2017 - 01.2020
Process Consultant
Hinduja Global Solutions
04.2016 - 11.2017
M.S in Information Technology Management (ITM) -
Webster University
M.S in mass communication and Journalism -
Osmania University
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