JAYARAM SRINIVASAN
Washington,United States
Summary
Personable and analytical individual with talent for breaking down complex problems and providing actionable insights. Possesses foundational understanding of business operations and data analysis, with proficiency in Excel and SQL. Poised to drive process improvements and support strategic decision-making through data-driven analysis.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student Technical Assistant
The George Washington University
08.2025 - Current
- Analyzed 100+ support ticket patterns and restructured workflow processes, reducing average resolution time by 30% and boosting satisfaction scores among 100+ campus users
- Delivered Tier-1 technical assistance for authentication, password resets, and connectivity issues, resolving 95% of tickets on first contact
- Streamlined documentation for 20+ learning environments, cutting repetitive issues by 25%
Business Analytics Intern
ShushChat
05.2025 - 08.2025
- Conducted cross-platform performance analysis for iOS and Android using SQL and Excel dashboards, recommending optimizations that improved app load time by 15% and increased active user retention by 20%
- Analyzed encryption and data security compliance protocols, contributing to 100% audit pass rate
- Led user experience study with 50+ students, implementing findings that improved UI satisfaction scores by 35%
Leader
KODELY
08.2024 - 08.2025
- Designed and delivered Python and JavaScript workshops for 30+ students, integrating analytics and real-world projects, increasing engagement by 50% and improving completion rate by 40%
- Analyzed performance data using Python and Excel, identifying key learning gaps that improved assessment scores by 25%
- Mentored a team of 5 instructors, enhancing delivery consistency and overall learner satisfaction
Mathematics Teacher
Mathnasium
02.2023 - 02.2024
- Applied data analysis to monitor student progress and adapt teaching methods, improving test scores by 30% across 40+ learners within 6 months
- Integrated data visualization tools to track growth trends, leading to 20% faster skill mastery
- Provided detailed performance reports to parents and management, increasing communication satisfaction by 40%
Education
B.S. - Information Systems (STEM)
The George Washington University
Washington, DC05.2027
Skills
- Advanced Excel
- Principal component analysis
- Business intelligence
- Data cleaning
- SQL programming
- Python programming
- Tableau software
Certification
ECBA – Entry Certificate in Business Analysis
(In Progress)
Timeline
Student Technical Assistant
The George Washington University
08.2025 - Current
Business Analytics Intern
ShushChat
05.2025 - 08.2025
Leader
KODELY
08.2024 - 08.2025
Mathematics Teacher
Mathnasium
02.2023 - 02.2024
B.S. - Information Systems (STEM)
The George Washington University