Jayce Elcorrobarrutia
Fort Myers,FL
Summary
Shift Leader at Chick-fil-A with a proven track record in team leadership and customer service management. I trained new employees and resolved customer issues effectively, enhancing satisfaction and operational efficiency. Committed to maintaining a safe work environment while fostering a positive team culture.
Overview
3
3
years of professional experience
Work History
Shift Leader
Chick Fill A
10.2021 - 07.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Psychology -
Florida Gulf Coast University
Fort Myers, FLHigh School Diploma -
Estero High School
Estero, FL05.2024
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Creative problem solving
- Customer service management
Timeline
Shift Leader
Chick Fill A
10.2021 - 07.2024
Psychology -
Florida Gulf Coast University
High School Diploma -
Estero High School
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