Jaycee Garcia
Sorrento,FL
Summary
Proven DME and Services Care Coordinator with a track record of optimizing care delivery and patient outcomes at Careworks. Leveraged critical thinking and case management skills to enhance process improvements, achieving significant advancements in patient education and interdepartmental knowledge. Excelled in strategic planning and organizational skills, fostering strong community partnerships for comprehensive care coordination.
Overview
3
3
years of professional experience
Work History
DME Care Coordinator
Careworks
07.2022 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Educated patients on prescribed equipment and orthotics, promoting independence and empowering them to manage their health conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Monitored progress towards patient goals, adjusting equipment monthly/quarterly supplies as needed to achieve desired results.
Services Care Coordinator Senior
Orchid Medical
07.2021 - 07.2022
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with clients, facilitating referrals and collaboration on behalf of patients.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Facilitated Imaging and EMG/NCV appointments, transportation, and translation for patients, streamlining access to essential medical services.
- Utilized transportation sites to coordinate transport for ambulatory and non-ambulatory patients, nation-wide included Hawaii and Alaska.
- Collaborated with transportation and translation vendors to facilitate assistance for QME and follow up medical appointments.
Education
Bachelor’s - Criminal Justice
University of Central Florida
Orlando, FLSkills
- Case Management
- Documentation
- Patient Education
- Organizational Skills
- Scheduling and Records Follow Up
- Process Improvements
- Strategic Planning
- Interdepartmental Knowledge
Timeline
DME Care Coordinator
Careworks
07.2022 - Current
Services Care Coordinator Senior
Orchid Medical
07.2021 - 07.2022
Bachelor’s - Criminal Justice
University of Central Florida
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