Jayci Loesch
TDCJ Commissary and Trust Fund
Huntsville,TX
9
years of professional experience
Results-driven accounting professional with experience at TDCJ Commissary and Trust Fund, adept at maintaining financial accuracy and compliance. Skilled in data entry and customer service, I excel in resolving issues efficiently while managing confidential records. Proven ability to enhance operational effectiveness and support organizational goals through meticulous attention to detail.
Work History
Accountant I
1 Year 6 Months- Processed deposits and adjustments for inmate accounts with consistent accuracy.
- Keyed journal entries and ledger postings for monthly financial reporting and account maintenance.
- Maintained confidential financial records and documentation in accordance with correctional facility policies.
- Managed preparation and dispatch of trust fund checks to units across agency for inmate departure disbursement.
- Processed all inmate withdrawal requests under $1000.00 for agency-wide compliance.
Accountant Tech I
4 Months- Processed inmate trust fund transactions, ensuring accurate posting to inmate accounts
- Reviewed deposits, withdrawals, and adjustments for compliance with established accounting procedures
- Responded to correspondence and inquiries from inmates
- Entered figures using 10-key calculator to compute data quickly
- Answers inquires regarding procedures and preformed switchboard duties in a call center
Senior Office Clerk
2 Years 4 Months- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Performed customer transactions for money orders, cashiers checks, and money transfers made though Western Union
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Routed approximately 20 calls per day to appropriate office staff members and departments
Remodel Associate
3 Months- Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays according to MOD.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated manual pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Team Leader
1 Year 5 Months- Promoted customer loyalty by efficiently handling food and service complaints.
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
- Worked night and weekend shifts during holiday season Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
- Answered customer telephone calls promptly and in an appropriate manner.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Learned, referenced and applied product knowledge information.
- Provided elevated customer experience to generate a loyal clientèle.
- Operated a cash register for cash, check and credit card transactions with accuracy.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Earned management trust by serving as key holder, responsibly opening and closing store
Education
- General Studies
Skills
Customer service
Project organization
Data Entry
Verbal and Written Communication
Issue and Complaint Resolution
Accounting and bookkeeping
Administrative support
Data analysis
Timeline
Accountant I
TDCJ Commissary and Trust Fund
04.2025 - CurrentRead More
Accountant Tech I
TDCJ Commissary and Trust Fund
12.2024 - 04.2025Read More
Senior Office Clerk
Brookshire Brothers Grocery
09.2020 - 01.2023Read More
Remodel Associate
Walmart
01.2020 - 04.2020Read More
Team Leader
Subway
03.2018 - 08.2019Read More
Angelina College
from General Studies
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