Jaycob Barlow
Pocatello,ID
Summary
Detail-oriented professional with diverse experience in security, maritime operations, and customer service, now seeking to transition into the IT field. Skilled in problem-solving, communication, and teamwork, with a proven ability to maintain operational safety and assist users in dynamic environments. Strong organizational skills with experience in monitoring systems and following protocols. Adaptable and eager to apply technical knowledge in an IT support role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Fed Ex Ground
08.2024 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Security Officer
Xanterra Parks & Resorts
03.2024 - 08.2024
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Mate
American Cruise Lines
06.2019 - 03.2024
- Evaluated crew performance regularly by setting clear objectives, providing constructive feedback, and identifying areas for professional growth.
- Focus on leadership, multitasking, and using technology to support ship operations
- Maintained detailed voyage records, facilitating accurate tracking of progress and performance metrics.
- Assisted in navigation tasks, utilizing advanced electronic systems to ensure safe passage through challenging waters.
- Inspected and assessed telecommunication systems and navigational instruments to prepare for and manage safe piloting.
Lead Cook
Billy’s Italian Restaurant
04.2017 - 05.2019
- Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
Education
High School Diploma -
Warren Central High School
Vicksburg, MS05.2016
Skills
- Excellent Customer Service
- Computer Proficient
- Experience With Ticketing systems
- Teamwork and Collaboration
- Complex Problem-Solving
- Documentation And Reporting
Certification
100 Ton Captains License
Studying for A+ Certification
Timeline
Delivery Driver
Fed Ex Ground
08.2024 - Current
Security Officer
Xanterra Parks & Resorts
03.2024 - 08.2024
Mate
American Cruise Lines
06.2019 - 03.2024
Lead Cook
Billy’s Italian Restaurant
04.2017 - 05.2019
High School Diploma -
Warren Central High School