Jayda Hill
Kalamazoo
Summary
Achieved effective problem resolution in fast-paced environments through proactive engagement. Enhanced customer satisfaction by applying call center experience with enthusiasm and patience. Demonstrated fluency in English and rapid learning capabilities for immediate application of new concepts. Delivered exceptional multitasking abilities while maintaining high communication standards. Streamlined machinery operations and assembly line workflows in production settings. Adapted to shifting tasks and product demands with agility. Trained and mentored new employees in production processes, delegating tasks to maximize efficiency and uphold safety protocols.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Production Worker
Pizza Hut
Battle Creek, MI
- Current
- I mostly worked with customer service making sure the phone orders were took and also worked in production line.
Production Supervisor
JBS Foods
Plainwell, MI
12.2023 - Current
- Oversaw daily production activities to ensure compliance with safety and quality standards.
- Coordinated workflow among team members to optimize efficiency and minimize downtime.
- Trained new employees on operational procedures and safety protocols.
- Implemented process improvements that enhanced productivity and reduced waste.
- Monitored equipment performance, conducting regular maintenance checks to prevent breakdowns.
- Conducted inspections of finished products to ensure adherence to specifications and quality benchmarks.
- Developed training materials for staff on best practices in production processes.
- Assisted in scheduling shifts and managing labor resources for optimal output alignment.
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Managed team of Number production associates, overseeing productive production processes and meeting all deadlines.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Evaluated existing production processes and identified areas for improvement.
Custodian Supervisor
GRBS, Inc.
Battle Creek, MI
12.2021 - Current
- I was a district supervisor that cleaned all Lakeview district schools in a Timely manner.
Health Care Provider
Beacon Specialized Living Services
Kalamazoo, MI
10.2020 - Current
- I worked at an adult foster care home. I assisted elderly to teenaged girls with everyday cooking, cleaning and doing personal outings such as appointments.
CSR/Cashier
Taco Bell
Battle Creek, MI
03.2019 - 12.2019
- I was a cashier at the front counter, I also made food, and took orders at the drive through.
Crew Member
Little Caesars
Battle Creek, MI
03.2019 - 06.2019
- I prepped food and was in production line.
Education
High school diploma or GED - undefined
Battle Creek Central High School
Battle Creek, MI01.2020
Skills
- Serving Experience (3 years)
- Senior Care (1 year)
- Cashiering (4 years)
- Microsoft Powerpoint (1 year)
- Typing (3 years)
- Windows
- Customer service
- Operating Systems (2 years)
- Microsoft Windows Server (2 years)
- Technical support (1 year)
- Custodial Experience
- Help Desk (2 years)
- Customer support (3 years)
- Production
Certification
CPR Certification
Supervisor development training certification
Languages
English - Expert
Timeline
Production Supervisor
JBS Foods
12.2023 - Current
Custodian Supervisor
GRBS, Inc.
12.2021 - Current
Health Care Provider
Beacon Specialized Living Services
10.2020 - Current
CSR/Cashier
Taco Bell
03.2019 - 12.2019
Crew Member
Little Caesars
03.2019 - 06.2019
Production Worker
Pizza Hut
- Current
High school diploma or GED - undefined
Battle Creek Central High School