Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Records Clerk
Sagamore Children's Psychiatric Center
03.2023 - Current
Maintained patient confidence by keeping patient records information confidential.
Processed medical records requests from outside providers according to facility, state and federal law.
Maintained patient records in compliance with security regulations.
Uploaded physician progress notes, history and physicals into electronic medical records.
Reviewed charts and flagged incomplete or inaccurate information.
Maintained accuracy, completeness and security for medical records and health information.
Class Representative
America On Tech
New York, NY
01.2023 - 12.2023
Met with other class representatives to devise plans and goals for upcoming school year.
Attended school and board meetings, staying up-to-date on school policies and procedures.
Welcomed students and families during school events and distributed necessary event information.
Served as class spokesperson, liaising between students, parents and school administrators.
Sales Associate
It's Sugar
10.2021 - 03.2023
Prepared merchandise for sales floor by pricing or tagging.
Provided positive first impressions to welcome existing, new and potential customers.
Worked alongside retail representatives to enhance product presentations and advertising collateral.
Achieved perfect attendance and on-time record.
Solved customer challenges by offering relevant products and services.
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to effectively build rapport and lasting relationships.
Data Science Fellow
America On Tech
Remote
09.2022 - 12.2022
Compiled, cleaned and manipulated data for proper handling.
Analyzed large datasets to identify trends and patterns in customer behaviors.
Developed polished visualizations to share results of data analyses.
Hostos Health Career Pipeline Student
Hostos Community College
05.2020 - 05.2021
Learned to maintain accuracy, completeness, and security for medical records and health information
Practiced on Electronic Health Records Systems to enter patients and manage data with efficiency.
Learned to maintain accuracy and completeness in financial information for billing purposes.
Trained to become Certified EHR specialist.
Barista
Starbucks
08.2018 - 03.2021
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
Created original artwork for specials board display.
Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
Maintained supply levels in counter and customer areas to meet typical demands.
Recommended products based on solid understanding of individual customer needs and preferences.
Controlled line and crowd with quick, efficient service.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
Memorized recipes for specialty coffee beverages and seasonal offerings
Student Fellow
Tech 360| America On Tech
111 8th Ave, New York, NY 10011
02.2017 - 03.2017
Enhanced website functionality by implementing responsive design techniques and HTML5 features.
Conceived and built optimized landing pages in HTML and CSS for integration and cross-browser compatibility.
Employed coding practices based on commonly accepted standards to establish site layout and user interface.
Enhanced website performance by optimizing CSS code and implementing best practices.
Increased overall site speed through efficient use of CSS properties and selectors.
Implemented user-friendly navigation elements through skillful manipulation of HTML and CSS code.
Dog Pet Sitter
Various
02.2010 - 07.2016
Followed pet care instructions for dietary needs and medication regimens.
Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Exercised animals regularly with walks and rigorous play activities.
Kept cages, kennels, play yards and grooming areas neat and clean.
Organized picking up and dropping off animals at client locations
Photographer Volunteer
Smack Mellon Art Gallery
06.2016 - 06.2016
Digitally edited photos to enhance appearance.
Experimented with different lighting effects to deliver unique images.
Edited, toned, captioned and uploaded photographs for publication.
Apprentice
Exploring the Arts
12.2015 - 05.2016
Assigned by Tony Bennett Exploring The Arts program to assist art gallery Smack Mellon with their Art Ready program by helping to organize and document "Art Ready" student activities.
Kept track of amount of hours that artists worked in Smack Mellon art studios
Documented exhibition openings held by Smack Mellon.
Education
Associate of Science - Computer Science
Onondaga Community College
Syracuse, NY
09.2027
Advanced Regents Diploma -
Half Hollow Hills East High School
Dix Hills, NY
06.2017
Skills
Analytical skills
HTML5
CSS
Creative problem-solving
Team-oriented
EMR / EHR
Medical terminology understanding
Excellent work ethic
Detail-oriented
HIPAA and HITECH requirements
IDC-10-CM/PMS
Accomplishments
NYC Honor Roll Award received at Brooklyn Institute For Liberal Arts High School
Artwork featured at Smack Mellon Art Gallery in the "Art Ready: Selected Work from the Artist Mentorship Program" Exhibition
Graduated from the New York on Tech program at Google (Manhattan Headquarters)
Certification
CEHRS - Certified Electronic Health Record Specialist