Jayda Len
Pflugerville,TX
Summary
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Dedicated and personable customer service professional with 4 years of experience in delivering exceptional support and building strong client relationships. Skilled in resolving customer inquiries efficiently, managing high-volume communications, and fostering positive experiences that drive customer satisfaction and loyalty. Handling complaints with empathy, and working collaboratively in fast-paced environments to meet and exceed company goals.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Babysitter/Nanny
Baby sitting job
Round Rock, TX
06.2022 - Current
- Provided nurturing and reliable care for newborns, ensuring a safe and supportive environment.
- Prepared bottles and meals efficiently, adhering to dietary and developmental needs.
- Established and followed bedtime routines, including reading stories and bathing.
- Managed diaper changes and engaged in age-appropriate educational activities.
Hostess and To-Go
Hooters
Round Rock, TX
11.2023 - 01.2026
- Efficiently managed and packed food orders for to-go customers, ensuring accuracy and timely preparation.
- Skillfully labeled and verified all outgoing orders, minimizing errors and enhancing customer satisfaction.
- Proactively engaged with customers, delivering exceptional service to create a memorable dining experience.
Pharmacy Technician Apprentice
Walgreens
Round Rock, TX
10.2024 - 08.2025
- Filled and dispensed medications while confirming dosage and prescription accuracy.
- Entered prescription details into the pharmacy management system to maintain data accuracy.
- Processed patient transactions efficiently during prescription sales.
- Contacted patients regarding insurance and prescription information.
- Verified patient insurance eligibility and coverage to facilitate prescription processing and reduce costs.
- Assisted pharmacists with inventory management to ensure medication availability.
- Educated patients on correct medication usage and potential side effects.
Education
High School Diploma - Upper secondary education
Hendrickson High School
Pflugerville, TX05.2024
Skills
Welcomed guests and provided a positive first impression as host/hostess
Supported individual consumers with attentive customer service and problem resolution
Managed multiple tasks effectively to ensure smooth operation
Demonstrated leadership qualities by guiding and motivating team members
Provided excellent hospitality, ensuring guests felt valued and appreciated
Delivered outstanding customer service, addressing inquiries and resolving issues
Organized tasks efficiently to optimize workflow and productivity
Maintained high attention to detail in all aspects of work, ensuring quality outcomes
Greeted customers warmly, creating a welcoming environment
Facilitated effective customer communication to build rapport and trust
Certification
- ServSafe
- Pharmacy Intern License
- TABC Certification
- Driver's License
- Food Handler Certification
- Food Safety Certification
Languages
English
Timeline
Pharmacy Technician Apprentice
Walgreens
10.2024 - 08.2025
Hostess and To-Go
Hooters
11.2023 - 01.2026
Babysitter/Nanny
Baby sitting job
06.2022 - Current
High School Diploma - Upper secondary education
Hendrickson High School