Summary
Overview
Work History
Education
Skills
Timeline
Generic
JAYDA ROWE

JAYDA ROWE

Sand Springs

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

5
5
years of professional experience

Work History

To Go Specialist

Olive Garden Restaurant
03.2023 - Current
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
  • Contributed to sales growth by upselling menu items when taking orders from customers.

Unarmed Security Guard

TenSeven Security
09.2024 - 11.2024
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

Cashier

Reasons Grocery Store
04.2023 - 08.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Worked flexible schedule and extra shifts to meet business needs.

Retail Sales Associate

Ross Dress for Less
05.2022 - 08.2023
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Crew Member

Braum's Ice Cream & Burger Restaurant
07.2020 - 08.2021
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School -

Charles Page High School
Sand Springs, OK
05.2022

Some College - undefined

Carl Albert State College
Poteau, OK
04.2024

Skills

  • Food safety
  • Customer Service
  • Strong multitasking
  • Quick learner
  • Detail-oriented
  • Cash Handling
  • POS System
  • Phone etiquette
  • Flexibility
  • Problem-solving

Timeline

Unarmed Security Guard

TenSeven Security
09.2024 - 11.2024

Cashier

Reasons Grocery Store
04.2023 - 08.2023

To Go Specialist

Olive Garden Restaurant
03.2023 - Current

Retail Sales Associate

Ross Dress for Less
05.2022 - 08.2023

Crew Member

Braum's Ice Cream & Burger Restaurant
07.2020 - 08.2021

Some College - undefined

Carl Albert State College

High School -

Charles Page High School

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