Focused professional with superior skills in fulfillment, communication and time management. Proud professional experienced in working in solitary role or as part of busy team. Punctual with terrific work ethic.
Overview
5
5
years of professional experience
Work History
Package Handler Trainer
Fedex ground
Wichita Falls, TX
09.2021 - Current
Identified skill gaps among existing staff members through observation and assessment activities.
Provided ongoing support after completion of training courses in order to ensure successful transition into daily operations.
Organized and maintained records of training activities and materials.
Participated in meetings with other trainers to discuss best practices for delivering effective training courses.
Prepared reports on trainee performance for management review.
Assisted in loading delivery trucks with prepared packages.
Followed instructions from supervisors to complete tasks accurately and efficiently.
Maintained cleanliness and organization in work areas to ensure safety and efficiency.
Incorporated team building exercises into training sessions to foster collaboration among employees.
Resolved disputes between employees related to job duties or responsibilities according to established guidelines.
Developed comprehensive lesson plans using a variety of teaching methods such as lectures, role playing, simulations, demonstrations.
Tracked progress of each trainee throughout the course by conducting periodic evaluations.
Monitored performance of trainees during training sessions to identify areas that needed improvement or further instruction.
Provided hands-on instruction to package handlers on proper handling techniques for packages of all sizes, shapes, weights, and fragility.
Provided guidance to package handlers in order to help them achieve their individual goals within the organization's policies and regulations.
Utilized computer software programs such as Microsoft Office Suite to create documents used in the classroom setting.
Customer Service Cashier
Walmart
Wichita Falls, TX
06.2019 - 09.2022
Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Operated cash registers to process payments for goods and services.