Jaydah Cartagena
Pineville,NC
Summary
Ambitious college student eager to engage in friendly banter with people of all ages as well as deeper conversations that lead to connections. Interested in understanding what people want and need with a concentrated focus in shattering stigmas. Motivated to make people feel seen, welcomed, and at ease all the while providing a quality work experience. Possesses neither a 'glass half full' or 'empty' mentality, rather a 'glass can be refilled' mindset.
Overview
6
6
years of professional experience
Work History
Host
Olive Garden
Pineville, NC
06.2021 - Current
- Assigned people to tables suitable for needs and restaurant section rotation.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Teen Advisory Board Member Volunteer
Teen Health Connection
Charlotte, NC
08.2018 - 05.2021
- Spoke with youth and adult groups to expand community engagement and program outreach.
- Coordinated team-building group activities to promote socialization.
- Participated in marketing and fundraising to promote organizational awareness.
Outreach Project Voluteer
Celebration Church-Jacksonville
Jackosnviile, FL
03.2015 - 05.2017
- Nurtured and cared for children while supervising age-appropriate activities.
- Assisted guests, including offering personable greetings and taking orders.
- Organized food by carefully packaging bags for the homeless.
Education
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Charlotte, NC05.2023
Associate of Arts - General Studies
Central Piedmont Community College
Charlotte, NC07.2021
High School Diploma -
Serenity Christian Academy
Pineville, NC05.2021
Skills
- Personable and Friendly
- Active Listening and Communication
- Service-Oriented
- Team Player
- Attention to Detail
- Flexible and Adaptable
Affiliations
(P.L.E.A.S.E) Peer Leader-Educators Advocating for Sexual Education Program
Timeline
Host
Olive Garden
06.2021 - Current
Teen Advisory Board Member Volunteer
Teen Health Connection
08.2018 - 05.2021
Outreach Project Voluteer
Celebration Church-Jacksonville
03.2015 - 05.2017
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Associate of Arts - General Studies
Central Piedmont Community College
High School Diploma -
Serenity Christian Academy
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