Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Jayda S. Moss

FRISCO,TX
Jayda S. Moss

Summary

Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively resolving problems. My key driving force is seeking solutions that allow me to become an asset to the individuals I serve.

Overview

5
years of professional experience
1
Certification

Work History

CEC Entertainment, LLC

Licensing Administrator / Administrative Assistant
05.2021 - Current

Job overview

  • Overseeing and managing the current business licensing for 94 Chuck E Cheese locations across the United States
  • Interfacing with local and state agencies to ensure each location obtains the proper business licensing
  • Increased location licensing compliance by 25%
  • Strategize with leadership by sharing performance enhancing strategies to increase licensing compliance amongst store locations
  • Business tax filing & management of licensing accounts
  • Administrative duties: mail, email drafting, distributing memos, invoicing, accounts payable, account tracking, etc.

RealPage, Inc

Licensed Insurance Agent
04.2020 - 05.2021

Job overview

  • Assisted 60-70 clients daily with establishing renter’s and homeowners insurance
  • Assists policy holders with policy edits and rewrites
  • Accurately notated tasks and customer interactions to maintain accurate CRM records
  • Trained new hires on call center Quality Assurance pointing system
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.

Whole Foods Market

Whole Body Team Member
07.2018 - 09.2019

Job overview

  • Assisted Team Leaders in conducting new-hire interviews
  • Gained knowledge on new products and vendors via Whole Foods Market training opportunities to enhance the customer’s shopping experience
  • Collaborated with 4 colleagues and store leadership regarding improvement of the department’s promotion sales during the 2019 beauty sale, resulting in the location exceeding sales goals by 30% and earning the #1 position for most beauty and health products sold in the region
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Georgia Southern University
Savannah, GA

Bachelor Of Interdisciplinary Studies from Sociology
05.2019

University Overview

GSU Student Conduct Board Member | Whole Planet Foundation Volunteer | Genesis Joy House

Skills

  • Flexible and Adaptable
  • Excellent Communication
  • Good Telephone Etiquette
  • Active Listening
  • Interpersonal Communication
  • Self-Motivated
  • Written Communication
  • Dependable and Responsible
  • G-Suite
  • MS Office
  • Problem-Solving
  • Training and Development

Certification

Microsoft Office | Google Docs, Drive, & Sheets | Adobe Acrobat | Workday | LicenseHQ


  • Coursera: Foundations of Project Management Certificate - Earned November 10, 2022
  • CNP - Certified Notary Public

Timeline

Licensing Administrator / Administrative Assistant
CEC Entertainment, LLC
05.2021 - Current
Licensed Insurance Agent
RealPage, Inc
04.2020 - 05.2021
Whole Body Team Member
Whole Foods Market
07.2018 - 09.2019
Georgia Southern University
Bachelor Of Interdisciplinary Studies from Sociology
Jayda S. Moss